Alegna Santana Perez
Jersey City,US
Summary
Supportive Certified Pharmacy Technician, leveraging more than 2 years of experience to ensure accurate medication dispensing and effective patient communication. Excels in team collaboration and implementing systems that boost pharmacy efficiency and patient satisfaction. Eager to advance expertise in a dynamic healthcare setting.
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Stepful
Jersey City, NJ
10.2024 - 03.2025
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
Certified Pharmacy Technician
Walmart
Bayonne
11.2022 - 07.2024
- Managed medication dispensing, ensuring patient safety
- Implemented innovative inventory tracking system
- Partnered with pharmacists for comprehensive patient care
- Assisted in developing training programs for technicians
- Resolved insurance claim issues promptly
Front end TA associate
Walmart
Bayonne
08.2019 - 11.2022
- Optimized front-end operations for superior customer service
- Managed inventory ensuring consistent target achievement
- Fostered team unity, enhancing work environment positivity
- Maintained meticulous cash handling procedures, ensuring accurate transactions
- Demonstrated strong attention to detail in all aspects of front-end operations
Crew member
Wendy's
Jersey City
11.2018 - 04.2019
- Served customers with a smile, mastered order-taking efficiency, and contributed to a positive team atmosphere
- Learned valuable multitasking skills
- Streamlined drive-thru operations, reducing average wait times
- Consistently met food preparation standards while maintaining high customer satisfaction
- Worked seamlessly with kitchen staff to ensure timely order fulfillment
- Adapted quickly to peak hour rushes, supporting team goals and productivity
Team member
AMC Theaters
11.2017 - 05.2018
- Enhanced moviegoer experiences at AMC Theaters through exceptional customer service
- Increased repeat visits by ensuring smooth theater operations
- Fostered a collaborative work environment by training new team members
Education
Liberty High School -
Liberty High School
Jersey City, New Jersey06.2018
Skills
- Prescription Dispensing
- Pharmaceutical Calculations
- Pharmacy Law Compliance
- Insurance Processing
- Drug Storage
- Label Accuracy
- Patient Confidentiality
- Pharmaceutical Ethics
- Effective Communication
- Customer Service
- Time Management
- Patient care coordination
- Appointment setting
- Clinical documentation
- Medical office procedures
Certification
Certified Pharmacy Technician, National Healthcareer Association, 03/01/23 - 03/31/25
Languages
- English, Native
- Spanish, Native
Timeline
Certified Clinical Medical Assistant
Stepful
10.2024 - 03.2025
Certified Pharmacy Technician
Walmart
11.2022 - 07.2024
Front end TA associate
Walmart
08.2019 - 11.2022
Crew member
Wendy's
11.2018 - 04.2019
Team member
AMC Theaters
11.2017 - 05.2018
Liberty High School -
Liberty High School