Aleigha Villalobos Barrera
San Antonio
Summary
Dynamic manager and analytical problem-solver with a proven track record in team building, leadership, and motivation. Exceptional aptitude for customer relations, combined with strong relationship-building skills, fosters a collaborative work environment that drives success. Expertise in independent decision-making and sound judgment consistently contributes to positive organizational outcomes. Committed to leveraging training, monitoring, and morale-boosting strategies to enhance employee engagement, and elevate overall performance.
Overview
26
26
years of professional experience
Work History
General Manager
Bombay Bicycle Club
04.2017 - 11.2025
- Direct complex day to day operations of high-volume, full service restaurant and bar, overseeing front and back-of-house staff to ensure exceptional guest experiences and efficient front- and back-of-house performance.
- Responsible for ongoing recruitment, hiring and training for a team of 20+ employees. Increased retention through fostering a positive work environment, resulting in an average employee tenure of 2+ years.
- Enhance staff performance through structured onboarding, product education, and coaching, ensuring consistent execution of service, brand standards, and menu knowledge.
- Optimize financial management through budget creation, P&L review, payroll processing, and cost-control initiatives.
- Develop and execute marketing strategies-social media campaigns, vendor collaborations, and targeted promotions that expanded customer base and increased event participation.
- Oversee menu design and inventory management, partnering with vendors to reduce waste and optimize product offerings.
- Plan, coordinate and execute private and large-scale events, elevating guest experience through tailoring food/beverage menus, décor, and entertainment to client needs.
- Ensure compliance with health, safety, and sanitation standards, maintaining a record of zero major violations throughout tenure.
- Cultivate partnerships with local nonprofits and businesses by donating space and services for fundraising, community events, and outreach initiatives.
- Lead maintenance and improvement initiatives for facilities and equipment, extending asset lifecycles and minimizing downtime.
- Led operational pivot during COVID-19 shutdowns, launching to-go, delivery, and limited-seating service models that preserved staff employment and ensured business continuity.
Executive Director
Transition Possible
04.2012 - 05.2014
- Launched and led a start-up nonprofit supporting wounded service members through adaptive sports and fitness.
- Directed daily operations, strategic planning, fiscal management, and program expansion, building the organization from inception to serving 30+ participants.
- Designed and implemented foundational programs in CrossFit, adaptive exercise, and competitive events, improving health outcomes for veterans with TBI, PTSD, and limb loss.
- Executed grassroots fundraising campaigns generating $22K+, funding program delivery and development of an online adaptive movement forum.
- Built partnerships with CrossFit gyms, veteran service agencies, and community organizations to expand programming and volunteer engagement.
- Oversaw branding, marketing, and PR, including website development and social media strategy, establishing the organization's public presence.
Volunteer Recruiting & Training Director
Child Advocates San Antonio
08.2010 - 04.2012
- Directed recruitment, training, and retention for 300+ volunteers in a child advocacy program; supervised a team of three staff.
- Increased volunteer inquiries by 50% and active volunteers by 75% in 18 months through research-based recruitment strategies and grassroots marketing.
- Improved applicant quality by 30% by revamping interview and screening processes with behavioral and situational techniques.
- Expanded diversity in the volunteer pool, increasing minority and male applicants by 27% through targeted outreach and partnerships with community groups and academic institutions.
- Strengthened donor, corporate, and civic partnerships to elevate agency visibility and support.
- Delivered volunteer training sessions and retention programs, enhancing satisfaction and long-term engagement.
Team Manager & Early Intervention Specialist (Multiple Roles)
Brighton Center Early Childhood Intervention
04.2000 - 06.2010
- Advanced through progressively responsible roles over 10 years, culminating in management of a multidisciplinary team of 17 therapists and early childhood professionals serving 285+ children and families.
- Directed recruitment, hiring, and training initiatives, expanding staff capacity and diversity through university partnerships, professional networking, and targeted outreach.
- Coached and mentored staff through individualized supervision, professional development plans, and ongoing performance feedback, resulting in stronger team collaboration and improved service delivery.
- Oversaw a personal caseload of up to 25 families, specializing in medically complex cases and coordinating with healthcare providers, foster agencies, and CPS to ensure holistic family support.
- Developed and delivered staff training modules on organizational policies, ethics, cultural sensitivity, and family engagement, strengthening program quality and consistency.
- Built and maintained relationships with community stakeholders, referral sources, and donors to enhance program visibility and secure critical resources.
- Represented the organization at community events, fundraisers, and trainings, effectively communicating program mission and impact to diverse audiences.
Education
Bachelor of Arts - Sociology & Exercise and Sport Science
St. Mary's University
San Antonio, TX05.1997
Skills
- Strategic Leadership
- Team Development
- Customer Experience
- Relationship Management
- Staff Recruitment
- Training
- Retention
- Operations Management
- Project Management
- Marketing Strategy
- Branding
- Social Media
- Event Planning
- Revenue Growth Initiatives
- Budgeting
- P&L Analysis
- Cost Control
- Community Engagement
- Partnership Building
- Compliance
- Safety
- Risk Management
- Program Development
- Nonprofit Leadership
Timeline
General Manager
Bombay Bicycle Club
04.2017 - 11.2025
Executive Director
Transition Possible
04.2012 - 05.2014
Volunteer Recruiting & Training Director
Child Advocates San Antonio
08.2010 - 04.2012
Team Manager & Early Intervention Specialist (Multiple Roles)
Brighton Center Early Childhood Intervention
04.2000 - 06.2010
Bachelor of Arts - Sociology & Exercise and Sport Science
St. Mary's University