Aleigha Weaver

• Delivered exceptional customer service, enhancing guest satisfaction and building strong rapport with diverse clientele.
• Communicated effectively with kitchen staff and team members, ensuring accurate and timely delivery of orders.
• Managed multiple tables in a high-pressure environment, demonstrating strong multitasking and time management skills.
• Resolved customer complaints promptly and professionally, showcasing excellent problem-solving abilities.
• Maintained cleanliness and organization of dining and service areas, adhering to health and safety standards.

• Effectively meeting the individual needs of customers through compassionate care and personalized attention.
• Collaborated closely with colleagues to maintain a clean and organized dining environment, adhering to strict hygiene and safety protocols.
• Managed multiple tasks simultaneously in a fast-paced setting, demonstrating strong multitasking and prioritization skills.
• Resolved customer concerns promptly and professionally, utilizing strong interpersonal and communication skills.
• Educated customers on menu options and dietary considerations, showcasing knowledge-sharing abilities and attention to detail.

VA Medical Center

• Mental Health Unit: Conducted patient assessments, participated in treatment planning, and provided therapeutic interventions for individuals with mental health conditions.
• SARP Unit (Substance Abuse Residential Rehabilitation Treatment Program): Facilitated group therapy sessions, supported patients in developing coping skills, and provided therapeutic communication.
• PRRC (Psychosocial Rehabilitation and Recovery Center): Engaged in rehabilitative activities, assisted with group sessions, and encouraged participation
• General Responsibilities: Collaborated with interdisciplinary teams, maintained professionalism and confidentiality in all patient interactions, and provided compassionate and empathic care for patients recovering from severe mental illness.

Visiting Nursing Association (VNA) of WNY 30 hours

• Conducted home visits under supervision to assess patient conditions and provide skilled nursing care.
• Implemented care plans, including wound care, medication administration, and patient education on disease management.
• Collaborated with healthcare team members and communicated patient progress and concerns effectively.
• Documented patient assessments, interventions, and outcomes in accordance with agency policies and procedures.
• Performed vital signs including temperature, pulse, respiration, height and weight measurements.
• Demonstrated compassionate care and maintained professionalism in diverse patient and family interactions.

Erie County Medical Center (ECMC) 150 Hours

• Provided direct patient care under supervision in various departments, including Medical-Surgical and Trauma ICU
• Assisted with patient assessments, including vital signs, intake and output monitoring, and patient hygiene.
• Administered medications and treatments as directed by healthcare providers, adhering to hospital policies and procedures.
• Collaborated with interdisciplinary healthcare teams to coordinate patient care and ensure continuity of care.
• Assessed patient needs using appropriate tools and techniques.

Long-Term Care Unit, Highpointe on Michigan 90 Hours

• Assisted in daily patient care routines including bathing, grooming, and feeding under supervision.
• Monitored patient vital signs and reported observations to supervising nurses.
• Collaborated with healthcare team members
• Conducted assessments of patient's physical condition and provided appropriate interventions when needed.
• Reviewed patient charts prior to doctor visits to ensure accuracy of information.
• Answered call lights promptly and assisted patients with personal hygiene needs including toileting activities.

• Provided exceptional customer service, ensuring a positive shopping experience and addressing customer inquiries and concerns.
• Handled cash transactions accurately and efficiently, maintaining a high level of attention to detail and adherence to company policies.
• Collaborated with team members to achieve operational goals, including training new staff members and maintaining a cohesive work environment.
• Resolved customer issues promptly and professionally, demonstrating strong problem-solving skills and escalating complex issues as needed.
• Communicated effectively with customers, colleagues, and supervisors, ensuring clear and accurate information exchange.