Aleigiha Wheeler
Columbus,United States
Summary
Adaptable and transformational leader with the ability to excel in challenging and critical situations, multitask, as well as provide superb support. Knowledgeable and results-driven professional with extensive experience in solutions and communicating with companies collaborators. Extremely motivated to constantly develop skills and grow professionally while engaging in company trainings and workshops
Overview
8
8
years of professional experience
Work History
Front End Cashier
Walmart
Columbus, Ga
12.2023 - Current
- Provide quick and efficient check-in and check-out experiences for guests
- Greet each and every guest with a smile, however busy and whatever time of day
- Maintained accurate cash drawers with diligent attention to cash, credit and debit transactions
- Scanned items and ensured correct pricing for all purchases.
Store Manager
Metro by Tmobile
Columbus, Georgia
02.2018 - 11.2023
- Built attractive displays and merchandised products
- Handled issues professionally to company standards
- Assisted customers with sales and service needs
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Maintained high store standards in merchandising, security and visual presentation.
Customer Service Representative
Concentrix
Columbus, Georgia
11.2021 - 06.2022
- Managed customer calls efficiently in fast-paced call center environment
- Help customers navigate through accounts educating each member on their tools changing address, paying bills, removing and adding authorized users
- Built trusting relationship with customers to better understand needs
- Handled customer inquiries, payments and service requests.
Sales Representative
Convergys
Columbus, Georgia
06.2016 - 03.2017
- Received Inbound calls from Direct TV Customer by telephone about equipment issues or purchasing channel package deals
- Help customers navigate through accounts educating each member on their tools Changing address,paying bills, removing and adding authorized users.
Education
Associate of Science Medical Office Assistance -
Virginia College
Columbus, GA06.2017
High School Diploma -
Spencer High School
Columbus, GA05.2014
Skills
- Payment Processing
- Sales
- Supervisor/Management Specialist
- Communications
- Organizational Leadership Specialist
- Customer Service
Timeline
Front End Cashier
Walmart
12.2023 - Current
Customer Service Representative
Concentrix
11.2021 - 06.2022
Store Manager
Metro by Tmobile
02.2018 - 11.2023
Sales Representative
Convergys
06.2016 - 03.2017
Associate of Science Medical Office Assistance -
Virginia College
High School Diploma -
Spencer High School
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