Aleiny Fierro
Phoenix,AZ
Summary
Enthusiastic professional experienced with customer service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Hostess/Server
Rositas Place
Phoenix, Az
03.2025 - Current
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Managed reservations and waitlist effectively during peak dining hours.
- Provided menus and informed guests about daily specials and promotions.
- Maintained cleanliness and organization of dining areas throughout shifts.
Cashier
Thrift to Thrive
Phoenix, Az
11.2025 - 09.2026
- Maintained clean, organized checkout area to enhance customer experience.
- Processed customer transactions using point-of-sale systems to ensure accurate and timely service.
- Assisted customers with product inquiries and provided tailored recommendations to improve purchase satisfaction.
Education
Desert Sunrise High School
Maricopa , AZSkills
- Table management
- Reservation management
- Menu knowledge
- Point-of-sale systems
- Cash handling
- Customer service
- Customer engagement
- Team collaboration
- Effective communication
- Organizational skills
- Problem solving
Certification
- Certified Phlebotomist- Elite Phlebotomy Training
References
References available upon request.
Timeline
Cashier
Thrift to Thrive
11.2025 - 09.2026
Hostess/Server
Rositas Place
03.2025 - Current
Desert Sunrise High School