Aleisha Mackey
Coffeeville,Ms
Summary
Reliable professional 1. Extremely experienced manager especially in retail but open to any management 2. I am a leader and will lead by example and very empathetic with my employees 3. Extremely hard worker and have the ability to create revenue and sales for companies 4. Customer service is absolutely outstanding any retail or inventory service that I have done I have been praised I was area manager of the year out of probably 500 districts in the southeast 5. Cleaned and painted all apartments after turnover for college students Authorized to work in the US for any employer
Overview
10
10
years of professional experience
Work History
Executive Housekeeper
Tru hotel by Hilton
01.2023 - Current
- Developed and implemented training programs for housekeeping staff, resulting in improved performance and customer satisfaction ratings
- Managed a team of XX housekeeping staff, overseeing daily operations and ensuring cleanliness and organization throughout the hotel
- Conducted regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards
- Resolved guest complaints or issues related to housekeeping services promptly and effectively
- Created work schedules for housekeeping staff based on occupancy levels and departmental needs
Area Manager
MSI
08.2022 - 03.2023
- Identified opportunities for process improvement within the inventory management workflow, resulting in XX% increase in efficiency
- Developed and maintained strong relationships with suppliers to negotiate favorable terms and resolve any issues promptly
- Investigated root causes of inventory discrepancies through thorough research
- Utilized inventory management software to track product movement, monitor stock levels, and generate reports
- Conducted regular audits to identify discrepancies and implement corrective measures
- Managed and maintained accurate inventory records for a high-volume retail store
Area Manager
WIS International
11.2017 - 03.2022
- Managed and maintained accurate inventory records for a high-volume retail store
- Conducted regular audits to identify discrepancies and implement corrective measures
- Performed regular cycle counts to verify physical inventory matches system records
- Trained new employees on proper inventory handling procedures and company policies
- Investigated root causes of inventory discrepancies through thorough research
Retail Store Manager
Dollar General
02.2016 - 09.2017
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff scheduling
- Maintained high standards of customer service by resolving escalated issues promptly and ensuring customer satisfaction
- Utilized point-of-sale (POS) systems effectively for accurate tracking of sales transactions, inventory levels, and financial reporting
Janitor and Cleaner
KBM Facility Solutions
09.2014 - 01.2016
- Operated industrial cleaning equipment such as floor buffers and carpet cleaners to achieve optimal results
- Collaborated with team members to coordinate efficient cleaning schedules for different areas of the facility
- Responded promptly to requests from staff or management regarding specific cleaning needs or emergencies
- Maintained knowledge of proper handling procedures for biohazardous waste materials in compliance with regulations
Education
GED -
Griffin Tech
Griffin, GA10.2001
Skills
- Store Management Experience
- Retail Management
- Financial Report Writing
- Profit & Loss
- POS
- Payroll
- Process Improvement
- Management
- Merchandising
- Retail Sales
- Budgeting
- Human Resources
- Recruiting
- Team Management
- Financial Analysis
- Residential Cleaning
- Project Management
- Housekeeping Management
Personal Information
Authorized To Work: US
Timeline
Executive Housekeeper
Tru hotel by Hilton
01.2023 - Current
Area Manager
MSI
08.2022 - 03.2023
Area Manager
WIS International
11.2017 - 03.2022
Retail Store Manager
Dollar General
02.2016 - 09.2017
Janitor and Cleaner
KBM Facility Solutions
09.2014 - 01.2016
GED -
Griffin Tech
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