Aleishka Perez Ramos
Orlando,FL
Summary
Experienced retail team member skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers, and eager to contribute to growing company.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
Orlando, FL
09.2021 - 05.2023
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Sales Assistant
Acceptance Now
Altamonte Springs, FL
05.2020 - 06.2021
- Built and maintained relationships with peers and upper management to drive team success
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Answered questions about current promotions and resolved issues according to store policies
- Supported sales personnel with technical solutions, costing and client presentations
- Initiated friendly conversation with customers to determine level of assistance required.
Deli Clerk
Publix
Oviedo, FL
10.2019 - 05.2020
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate
- Organized ingredients and restocked supplies to prepare for busy periods
- Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL05.2023
High School Diploma -
University High School
Orlando, FL05.2018
Skills
- Documentation and recordkeeping
- Opening and closing procedures
- Accounts receivable
- Proficient with Microsoft Office
- Online Order Processing
- Inventory Management Systems
Timeline
Personal Shopper
Walmart
09.2021 - 05.2023
Sales Assistant
Acceptance Now
05.2020 - 06.2021
Deli Clerk
Publix
10.2019 - 05.2020
Associate of Arts - General Studies
Valencia College
High School Diploma -
University High School