Alejandra Lopez Medina
College Point
Summary
Dedicated healthcare professional with experience in patient care and administrative support. Proficient in managing patient schedules, ensuring HIPAA compliance with substantial background in cardiovascular monitoring and diagnostics. Skilled in operating EKG equipment, interpreting results, and ensuring accurate patient data collection. Strong emphasis on teamwork and adaptability to changing clinical needs, consistently delivering high-quality patient care. Valued for reliability, precision, and effective communication in fast-paced medical environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant /Office Medical Biller
GAB & LRE PTPC
New York, NY
01.2024 - Current
- Assisted physicians with patient examinations and procedures, ensuring a smooth workflow.
- Managed patient scheduling and follow-up appointments, improving clinic efficiency.
- Facilitated communication between patients and healthcare providers to enhance care coordination.
- Recorded and updated patient medical histories accurately in electronic health records systems.
- Handled multi-line phone system, directing calls to appropriate departments efficiently.
- Coordinated scheduling for appointments and meetings, optimizing receptionist workflow.
- Assisted guests with inquiries and requests, delivering exceptional customer service experience.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed scheduling, records, and front-office tasks.
- Processed medical billing and ICD coding for insurance claims.
Phlebotomy & EKG Tech
Internal Medecine -Rheumatology
Long Island City, NY
02.2026 - 04.2026
- Conducted EKG tests to monitor cardiac activity and ensure patient safety.
- Analyzed EKG readings to identify abnormalities and assist in diagnosis.
- Educated patients on procedures and provided emotional support during tests.
- Performed venipunctures and capillary draws with precision to ensure patient comfort and safety.
- Maintained accurate patient records and specimen labeling for streamlined laboratory processing.
- Assisted in developing training materials for new phlebotomy technicians to enhance onboarding process.
- Collaborated with healthcare teams to coordinate patient schedules, optimizing workflow efficiency in high-volume environments.
- Trained staff on updated techniques and protocols, fostering a culture of continuous improvement and adherence to standards.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Front Desk Receptionist
GAB & LRE PTPC
14 Bruckner Blvd
05.2019 - 01.2024
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Maintained accurate records of visitor logs and reservations to enhance data integrity.
- Trained new staff on front desk protocols and customer service standards effectively.
- Implemented process improvements that streamlined daily operations at the front desk.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Phlebotomy And EKG Technician -
New York Medical Career Training Center
Flushing, NYHigh School Diploma -
New Rochelle High School
New York 06.2010
Skills
- HIPAA compliance & Patient confidentiality
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy/Venipuncture
- Reliable team player
- Electronic health records
- Electronic medical records
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Compassionate caregiver
- Bilingual
- Medical billing and coding
- Medical records management
- Adaptable
Certification
- CET - EKG Technician
- PT - Phlebotomy Technician
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Phlebotomy & EKG Tech
Internal Medecine -Rheumatology
02.2026 - 04.2026
Medical Assistant /Office Medical Biller
GAB & LRE PTPC
01.2024 - Current
Front Desk Receptionist
GAB & LRE PTPC
05.2019 - 01.2024
Phlebotomy And EKG Technician -
New York Medical Career Training Center
High School Diploma -
New Rochelle High School