Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

Ale'jah E. Poole

Lady Lake,FL

Summary

Compassionate healthcare professional equipped with a strong foundation in medical protocols and patient care. Proven ability to communicate effectively with diverse patient populations, ensuring clarity around procedures and care instructions. Committed to delivering quality service while maintaining professionalism and compliance.

Overview

2
2
years of professional experience
8
8
Certifications

Work History

Medical Assistant

Vizavee Urgent & Primary Care
The Villages, FL
09.2024 - 04.2025
  • Managed patient intake and daily clinic workflow, ensuring accurate EMR updates and minimizing wait times.
  • Communicated clearly with patients about procedures, discharge instructions, and follow-up care.
  • Supported providers with administrative and clinical tasks while maintaining HIPAA compliance and professionalism.

Assistant Preschool Teacher

The Villages Early Childhood Center
The Villages, Florida
09.2023 - 08.2024
  • Assisted in supervising and ensuring the safety and well-being of children in a structured learning environment
  • Supported classroom management, organization, and daily routines to maintain a positive and safe atmosphere
  • Developed strong patience, adaptability, and communication skills through consistent interaction with children and staff

Customer Service Representative

Publix Supermarket at Southern Trace Plaza
The Villages, Florida
02.2023 - 02.2024
  • Provided exceptional customer service in a high-volume environment, addressing needs and resolving concerns effectively.
  • Managed cash register operations accurately while maintaining attention to detail.
  • Developed strong interpersonal and communication skills through interactions with diverse populations.

Education

Bachelor of Science - Nursing

Florida State University
Tallahassee, FL
05-2029

High School Diploma -

The Villages High School
The Villages, FL
05-2025

Associate of Arts -

Lake-Sumter State College
Leesburg, FL
05-2025

Certificate of Technical Studies - Phlebotomy

Lake Technical College
Eustis, FL
05-2025

Skills

  • Patient care
  • Patient care coordination
  • Phlebotomy techniques
  • EKG administration
  • Basic life support
  • Clinical documentation
  • Electronic medical records
  • Medical terminology
  • Customer service

Volunteer Experience

  • Boys and Girls Club of America - Leesburg Branch, Member / Volunteer, 01/01/13, Present
  • Lake-Sumter State College - Kid's College, Aide-In-Training, 06/01/22
  • Habitat for Humanity - Lake-Sumter, Fl, Volunteer, 05/18/23, 05/18/24
  • UF Health Auxiliary Foundation - The Villages, Fl, Receptionist (Teen Summer Program), 06/01/24, 08/01/24

Certification

Certified Phlebotomy Technician

Timeline

Medical Assistant

Vizavee Urgent & Primary Care
09.2024 - 04.2025

Assistant Preschool Teacher

The Villages Early Childhood Center
09.2023 - 08.2024

Customer Service Representative

Publix Supermarket at Southern Trace Plaza
02.2023 - 02.2024

Bachelor of Science - Nursing

Florida State University

High School Diploma -

The Villages High School

Associate of Arts -

Lake-Sumter State College

Certificate of Technical Studies - Phlebotomy

Lake Technical College
Ale'jah E. Poole