Alejandra Andrade
FORTLAUDERDALE,FL
Summary
Customer-focused professional with 8 years of experience in customer service, sales, and leadership. Licensed Esthetician skilled in building client relationships, achieving sales targets, and managing operations. Proficient in scheduling, social media management, and cash handling. Bilingual in English and Spanish, equipped with strong communication abilities. Aiming for a full-time role in reception, medical office, salon, or customer service.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Esthetician
Bare N Defined Beauty
Miami, Florida
09.2025 - Current
- Delivered professional waxing, lash, and brow services, ensuring high client satisfaction and repeat business.
- Coordinated appointment scheduling and client communications to enhance client experience and streamline operations.
- Supported financial operations to ensure accurate budgeting and reporting. and day-to-day operations.
- Maintained business's social media platforms and online booking system to increase visibility and improve client engagement.
- Build and maintain long-term client relationships.
Wax Specialist
European Wax Center
Miami, Florida
12.2023 - 07.2025
- Performed full-body waxing and eyebrow services in a high-volume salon.
- Delivered outstanding customer service and personalized client experiences.
- Consistently met and exceeded retail sales goals through product recommendations.
- Maintained a clean, organized, and sanitary work environment.
Appointment Setter
Nerd Power
Chandler, Arizona
08.2022 - 10.2023
- Scheduled appointments through inbound, outbound, cold, and warm leads.
- Conducted door-to-door outreach to generate new appointments.
- Maintained accurate customer records and consistently met daily performance goals.
Sandwich Artist/Shift Leader
Subway
Gilman, Illinois
07.2017 - 06.2021
- Promoted to Shift Lead based on performance and leadership.
- Oversaw daily operations and ensured team members completed assigned responsibilities.
- Trained new employees on company procedures and customer service standards.
- Prepared food while maintaining high standards of cleanliness, food safety, and customer service.
- Managed inventory and assisted with ordering supplies.
- Created employee schedules and handled shift modifications.
Education
Iroquois West Hugh School
Gilman, ILSkills
- Reception & Front Desk Operations
- Appointment Scheduling
- Customer Service
- Client management
- Retail sales
- Cash Handling
- Online Booking Systems
- Inventory Management
- Social Media Management
- Organization & Time Management
- Multitasking in Fast-Paced Environments
- Problem Solving
- Office productivity tools
- Team Leadership
- Staff Training
- Bilingual: English & Spanish
Languages
English
Full Professional
Spanish
Professional
Certification
- License Esthetician
- Valid Driver License
Timeline
Esthetician
Bare N Defined Beauty
09.2025 - Current
Wax Specialist
European Wax Center
12.2023 - 07.2025
Appointment Setter
Nerd Power
08.2022 - 10.2023
Sandwich Artist/Shift Leader
Subway
07.2017 - 06.2021
Iroquois West Hugh School