Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alejandra Ayala

WALNUT PARK,CA

Summary

Expert in safe driving practices and route planning. Demonstrated ability to improve operational efficiency and ready to pursue opportunities to learn new skills and contribute to group success. I also offer strong administrative, time-management and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

School Bus Driver

ZUM Services, Inc.
12.2023 - Current
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Kept parents informed of schedule changes or other relevant updates through clear communication channels.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.

Emergency Roadside Assistant

AAA Southern California
05.2021 - 11.2022
  • Demonstrated adaptability in responding to various types of emergency situations including flat tires, lockouts, battery failures, and fuel shortages.
  • Increased membership retention rate by delivering exceptional customer care and building rapport with clients.
  • Assisted the Spanish speaking member queue
  • Ensured member safety on every call and accurate location by using active listening.
  • Reported high-priority service orders' directly with highway patrol to ensure member safety while they wait for roadside assistance.

Office Assistant

Field Fresh Foods
05.2018 - 09.2020
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.

Education

Associate of Arts - Animation

Cerritos College
Norwalk, CA
06.2013

High School Diploma -

Huntington Park Senior High School
Huntington Park, CA
06.2008

Skills

    Effective communication skills

    Safe Driving Practices

    Special Needs Assistance

    Route Planning

    Vehicle inspections

    Customer-Oriented

    Problem-Solving

    Time Management

    First Aid Certification

    Positive Attitude

    Data Entry

    Scheduling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

School Bus Driver

ZUM Services, Inc.
12.2023 - Current

Emergency Roadside Assistant

AAA Southern California
05.2021 - 11.2022

Office Assistant

Field Fresh Foods
05.2018 - 09.2020

Associate of Arts - Animation

Cerritos College

High School Diploma -

Huntington Park Senior High School

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Alejandra Ayala