Alejandra Barcenas Guerrero
Taylor
Summary
Dedicated Personal Banker with strong communication and customer service skills. Experienced in assisting clients with banking transactions and account management, ensuring compliance and satisfaction.
Overview
4
4
years of professional experience
Work History
Personal Banker
Prosperity Bank
Elgin
08.2022 - Current
- Guided clients through account openings and service inquiries to enhance customer experience.
- Executed account openings and closures, ensuring precise documentation to uphold compliance and accuracy.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Delivered customer service by addressing inquiries and swiftly resolving issues to maintain satisfaction.
- Educated customers on banking products and services.
- Maintained compliance with banking regulations and policies.
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
Education
High School Diploma -
Taylor High School
Taylor, TX05-2022
Skills
- Account management
- Customer service
- Teller support
- Problem solving
- Time management
- Multitasker
- Communication skills
Languages
Spanish
Professional
Timeline
Personal Banker
Prosperity Bank
08.2022 - Current
High School Diploma -
Taylor High School