No Degree - Emergency Medicine
Central New Mexico Community College
Albuquerque, NM05-2026
Alejandra Bauer
Moriarty,NM
Education
Skills
- Team collaboration
- Operational efficiency
- Customer service excellence
- Cash handling procedures
- Health and safety compliance
- Scheduling coordination
- Staff supervision
- Problem-solving techniques
- Time management skills
- Process optimization
- First aid and CPR
- Personnel management
- Administration and management
- Budget management
- Staff scheduling
- Public speaking
Summary
I have hands-on experience improving daily operations and delivering great customer service at Lil Mama's Restaurant. I work well with others, handle problems calmly, and helped resolve customer concerns while keeping service running smoothly. I've also assisted with supervising staff and coordinating schedules, especially during busy, high-pressure shifts. I'm a quick learner with strong communication and teamwork skills, and I adapt easily to new environments. I enjoy learning, and am motivated to grow while contributing to the team's success.
Work History
Assistant Store Manager
Lil Mama's Restaurant
Edgewood, NM
03.2024 - 12.2025
- Supervised staff during shifts to keep operations running smoothly and service standards high.
- Trained new employees on restaurant procedures, customer service expectations, and daily responsibilities.
- Coordinated staff schedules to ensure proper coverage during busy hours and special events.
- Worked closely with kitchen staff to keep food preparation on time and reduce customer wait times.
- Handled customer concerns professionally and found effective solutions to maintain satisfaction.
- Monitored inventory and completed regular stock checks to prevent shortages.
- Maintained a clean, safe, and organized work environment while following all safety guidelines.
- Processed cash and card transactions accurately using POS systems.
- Managed daily cash handling, including counting, recording, and depositing money with minimal discrepancies.
- Assisted with store finances and basic paperwork, including tax-related documentation.
- Improved overall customer experience through prompt, friendly, and attentive service.