Alejandra Beltran Flor
Tampa
Summary
Nursing student at Hillsborough Community College with clinical training and a strong interest in patient care. Certified in BLS and as a Healthcare Support Specialist, with basic knowledge of vital signs, patient support, and teamwork in healthcare settings. I have experience in customer service and excellent communication, empathy, and organizational skills. I am seeking a full-time entry-level Nursing Technician position where I can gain hands-on experience in a hospital setting while providing quality patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
McDonald’s
Tampa
10.2023 - Current
- Evaluated crew members' performance during shifts to guide improvement and effectiveness.
- Evaluated crew members’ progress and provided constructive feedback, fostering continuous development.
- Trained other employees in customer service, food safety, and performance requirements.
- Ensured new team members understood correct operational procedures to maintain efficiency.
- Set a positive example for team members by providing high-quality, efficient service.
- Collaborated with team to achieve sales goals and deliver exceptional customer service.
- Took orders and served customers efficiently, enhancing overall customer experience.
Cashier
Burlington
Tampa
06.2024 - 12.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with purchases, item location, and enrollment in reward programs, fostering customer engagement.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, strengthening customer relations and loyalty.
- Greeted customers upon entry and addressed needs promptly, enhancing overall customer experience.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Server
Casa Mexicana Restaurant
Tampa
05.2023 - 10.2023
- Resolved customer complaints and issues to enhance satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts to ensure efficient workflow and positive guest experiences.
- Built strong relationships with regular customers to foster loyalty.
- Managed stress and pressure effectively while maintaining professionalism in challenging situations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Facilitated efficient service by lifting and carrying items comfortably over long shifts.
Education
Associate of Science - Nursing
Hillsborough Community College
Tampa, FL12-2027
High School Diploma -
Spoto High School
Tampa, FL05-2024
Skills
- Leadership training
- Staff management
- Patient safety
- Infection control
- Vital signs measurement
- Time management
- Team collaboration
- Adaptability
- Professionalism
- Empathy and patience
- Patient support
Certification
- Healthcare Support Specialist
- BLS (American Heart Association)
Hobbies and Interests
- Personal Development and Self-Improvement
- Passion for patient care and improving quality of life
- Interest in healthcare and continuous learning in nursing
- Fitness and maintaining a healthy lifestyle
- Helping others and community support
Languages
- Spanish, Native or Bilingual
- English, Native or Bilingual
Timeline
Cashier
Burlington
06.2024 - 12.2025
Manager
McDonald’s
10.2023 - Current
Server
Casa Mexicana Restaurant
05.2023 - 10.2023
Associate of Science - Nursing
Hillsborough Community College
High School Diploma -
Spoto High School