Alejandra Blake
Little Rock,AR
Summary
Meticulous and knowledgeable Experienced compliance manager with a strong background in trucking. Demonstrating expertise in policy development, program management, risk mitigation, and operational planning. Proficient in maintaining regulatory compliance and correcting systemic issues in collaboration with business managers. Team-focused, consistent, and diplomatic, with a focus on building strategic alliances and enhancing company standing.
Overview
8
8
years of professional experience
Work History
Compliance Manager/ Irregular Route Planner
Rich Logistics
Little Rock, Arkansas
09.2018 - Current
- Evaluated cost, timing and sustainability factors of expedited shipping routes to select optimal choices.
- Managing the coordination of product deliveries; liaise with clients, and drivers.
- Executing effective scheduling and coordination of timely service.
- Processing changes such as rescheduling or order cancellation and effectively communicating with customers.
- Communicate with customers by telephone and email to facilitate smooth shipments.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Crowne Plaza
Restaurant Supervisor/ Banquet Server
Little Rock, AR
02.2016 - 09.2018
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Performed any task requested by the manager to ensure the effective and efficient dinning operations.
- Trained workers in food preparation, money handling and cleaning
Education
Bachelor of Science - Business Administration- Management Concentration
Philander Smith University
Little Rock, AR05.2022
Skills
- Bilingual
- Excel
- Outlook
- Logistics Operations
- McLeod Software
- Data Entry
- Freight Accusations
- Customer Data Confidentiality
- Understanding Customer Needs
Languages
Spanish- Proficient
English - Proficient
Affiliations
Volunteer for Carti Cancer Hospital (Resource And Appearance Center)
- Registering and providing patients information about various program
- Providing patients with beauty packages: such as wigs and make-up products.
Timeline
Compliance Manager/ Irregular Route Planner
Rich Logistics
09.2018 - Current
Crowne Plaza
Restaurant Supervisor/ Banquet Server
02.2016 - 09.2018
Bachelor of Science - Business Administration- Management Concentration
Philander Smith University