Alejandra Blanco Rodriguez
Hialeah,FL
Summary
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with [Number] years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Associate
Finish Line
Hialeah, Florida
09.2023 - Current
- Assisted customers with selecting items and answering questions about products.
- Verified credit card charges against purchase receipts for accuracy.
- Helped customers locate items within the store using the inventory system.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
- Organized backroom areas to maintain a clean and organized work environment.
- Answered customer questions and provided store information.
Education
Associate of Arts - Psychology
Miami Dade College
Miami, FL07-2028
High School Diploma -
Eduardo G. Lavandero
Artemisa, Cuba06-2023
Skills
- Workplace Safety
- Program Support
- Cash Handling
- Preparing reports
- Service assistance
- Customer interaction
- Data Entry
- Complex Problem-Solving
- Cross-Functional Teamwork
- Order Fulfillment
References
References available upon request.
Timeline
Associate
Finish Line
09.2023 - Current
Associate of Arts - Psychology
Miami Dade College
High School Diploma -
Eduardo G. Lavandero