Alejandra Carrillo
Dallas,TX
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Appeals Pharmacy Technician
OptumRx
10.2023 - Current
- Improved patient satisfaction by efficiently processing prescription appeals.
- Reduced medication errors by diligently cross-checking medications against patients profiles.
- Working with MD offices in order to obtain medical records to help Patient's appeals be overturned.
- Enhanced patient satisfaction and providing friendly customer service.
Pharmacy Technician
Texas Health Presbyterian Hospital
02.2022 - 10.2023
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Senior Pharmacy Technician
Walgreen's Pharmacy
09.2016 - 01.2022
- Improved patient safety by ensuring accurate medication dispensing and proper dosage calculations.
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Maintained a clean and organized pharmacy environment, ensuring compliance with state regulations and safety standards.
- Supported pharmacists in administering immunizations, increasing community access to vital healthcare services.
- Enhanced customer satisfaction with prompt and courteous service while addressing their prescription needs.
- Collaborated with pharmacists to resolve medication-related issues, ultimately improving patient outcomes.
Education
Associate of Science - Accounting And Business Management
Texas Woman's University
Denton, TX05.2017
High School Diploma -
Thomas Jefferson High School
Dallas, TX05.2014
Skills
- Drug safety
- Prescription Filling
- Insurance Billing
- Drug Inventory Management
- Medicare and Medicaid process
- Regulatory Compliance
- Drug utilization review
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Appeals Pharmacy Technician
OptumRx
10.2023 - Current
Pharmacy Technician
Texas Health Presbyterian Hospital
02.2022 - 10.2023
Senior Pharmacy Technician
Walgreen's Pharmacy
09.2016 - 01.2022
Associate of Science - Accounting And Business Management
Texas Woman's University
High School Diploma -
Thomas Jefferson High School