Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alejandra Castillo

Los Angeles,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Auth Coordinator

Comprehensive Community Health Centers, Inc.
05.2023 - Current
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

Claims Specialist

Plaza Home Care Pharmacy
06.2022 - Current
  • Followed up with insurances on unresolved issues.
  • Conducted full claim investigations
  • Reviewed new files to determine current status of medical claim and to develop plan of action.
  • Escalated files with significant indemnity exposure to supervisor for further investigation.
  • Generated, posted and attached information to claim files.
  • Verified client information by analyzing existing evidence on file.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.

Apprentice

Chipotle
01.2020 - 04.2022
  • Followed safety protocols to avoid accidents.
  • Prepared worksite by setting up required tools and supplies.
  • Prioritized and accomplished multiple tasks within established timeframes.
  • Provided knowledgeable, friendly service to increase customer retention.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Barista

Starbucks
04.2018 - 12.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Education

High School Diploma -

School Of Hist And Dramatic Arts At Sonia Sotomayor Learning Acads
Los Angeles, CA
06.2017

Skills

  • Project Requirements
  • Reading Comprehension
  • Accounts Payable and Accounts Receivable
  • 10-Key Touch
  • Claims Preparation
  • Communication
  • Leadership/ teamwork
  • Problem Solving

Languages

Spanish
Native or Bilingual

Timeline

Auth Coordinator

Comprehensive Community Health Centers, Inc.
05.2023 - Current

Claims Specialist

Plaza Home Care Pharmacy
06.2022 - Current

Apprentice

Chipotle
01.2020 - 04.2022

Barista

Starbucks
04.2018 - 12.2019

High School Diploma -

School Of Hist And Dramatic Arts At Sonia Sotomayor Learning Acads

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Alejandra Castillo