Alejandra Castillo
Los Angeles,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Auth Coordinator
Comprehensive Community Health Centers, Inc.
801 S Chevy Chase Dr. Ste 250 Glendale, CA 91205
05.2023 - Current
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Claims Specialist
Plaza Home Care Pharmacy
06.2022 - Current
- Followed up with insurances on unresolved issues.
- Conducted full claim investigations
- Reviewed new files to determine current status of medical claim and to develop plan of action.
- Escalated files with significant indemnity exposure to supervisor for further investigation.
- Generated, posted and attached information to claim files.
- Verified client information by analyzing existing evidence on file.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Apprentice
Chipotle
01.2020 - 04.2022
- Followed safety protocols to avoid accidents.
- Prepared worksite by setting up required tools and supplies.
- Prioritized and accomplished multiple tasks within established timeframes.
- Provided knowledgeable, friendly service to increase customer retention.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Barista
Starbucks
04.2018 - 12.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
School Of Hist And Dramatic Arts At Sonia Sotomayor Learning Acads
Los Angeles, CA06.2017
Skills
- Project Requirements
- Reading Comprehension
- Accounts Payable and Accounts Receivable
- 10-Key Touch
- Claims Preparation
- Communication
- Leadership/ teamwork
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Auth Coordinator
Comprehensive Community Health Centers, Inc.
05.2023 - Current
Claims Specialist
Plaza Home Care Pharmacy
06.2022 - Current
Apprentice
Chipotle
01.2020 - 04.2022
Barista
Starbucks
04.2018 - 12.2019
High School Diploma -
School Of Hist And Dramatic Arts At Sonia Sotomayor Learning Acads