Alejandra Castillo
Davenport,FL
Summary
Results-driven sales and business leader with experience across telecom, real estate, and entrepreneurial operations. Proven ability to lead teams, drive revenue growth, and improve customer experience through data-driven decision making and operational execution. Recognized for transforming teams into top performers, delivering consistent results, and leveraging AI tools to enhance productivity and efficiency.
Overview
14
14
years of professional experience
Work History
New Home Specialist
D.R. Horton
Kissimmee, FL
01.2026 - Current
- Drive end-to-end new home sales, guiding buyers from initial consultation through closing
- Build strong client relationships by understanding financial readiness, lifestyle needs, and preferences
- Coordinate home tours, design selections, and construction customization with internal teams
- Partner with lenders to support mortgage qualification and improve closing success
- Manage high-volume client communication and maintain pipeline engagement throughout the sales cycle
- Collaborate with marketing teams and support community launches to generate leads and increase visibility
- Ensure accurate documentation and coordination across sales, construction, and financing stakeholders
Associate Director of Sales
AT&T Mobility
Orlando, FL
04.2023 - 12.2025
- Led sales strategy execution to achieve revenue targets and improve team performance
- Coached and developed sales teams through training, performance tracking, and 1:1 mentoring
- Used CRM systems to analyze performance metrics and improve sales decision-making
- Executed territory strategies to increase market coverage and business growth
- Improved customer satisfaction through process optimization and cross-functional collaboration
- Applied cross-selling and upselling strategies to increase revenue per customer
In Home Sales
AT&T Mobility
Orlando, FL
09.2021 - 03.2023
- Delivered in-home sales presentations in a fast-paced, customer-facing environment
- Managed independent field operations with strong focus on sales targets and time management
- Built customer trust through consultative selling and solution-based recommendations
- Worked flexible schedules including nights and weekends to meet business needs
Door-to-Door Sales Representative
Solarsage
Orlando, FL
08.2019 - 08.2021
- Generated new business through direct outreach and door-to-door sales
- Delivered tailored presentations based on customer needs and objections
- Built pipeline through market research and targeted neighborhood prospecting
- Consistently generated qualified leads and referrals through relationship building
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
Business Owner
Matelec Electrical Materials
Venezuela
01.2012 - 04.2018
- Managed full business operations including sales, inventory, suppliers, and customer service
- Negotiated supplier contracts and improved supply chain efficiency
- Increased revenue through product expansion and new business opportunities
- Led hiring, training, and daily operations to improve performance and service quality
- Managed budgeting, forecasting, and financial operations
Education
BBA - Engineering
Carabobo University
Venezuela 12.2011
Skills
- Team Leadership & Performance Management (10–12 employees)
- Operational Transformation & Process Improvement
- Data-Driven Decision Making & KPI Management
- Cross-Functional Stakeholder Management
- Customer Experience & Sales Optimization
- Strategic Planning & Execution
- Business Operations & Financial Oversight
CORE COMPETENCIES
- Recruitment, Coaching & Talent Development
- AI Tools & Productivity Systems (Microsoft Copilot, ChatGPT)
- AT&T Summit Winner (2022 & 2024) – Recognized for top performance, leadership, and results
- Graduated from AT&T Management Development Program (2024)
- Consistently transformed and elevated multiple teams into top-performing units across different assignments
- Promoted into leadership roles based on sustained high performance, execution, and measurable business impact
KEY ACHIEVEMENTS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
New Home Specialist
D.R. Horton
01.2026 - Current
Associate Director of Sales
AT&T Mobility
04.2023 - 12.2025
In Home Sales
AT&T Mobility
09.2021 - 03.2023
Door-to-Door Sales Representative
Solarsage
08.2019 - 08.2021
Business Owner
Matelec Electrical Materials
01.2012 - 04.2018
BBA - Engineering
Carabobo University