Alejandra Cervantes
Fresno,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
Work History
Manager
Panaderia Vista Hermosa
03.2021 - 02.2024
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Built relationships with customers to encourage repeat business.
- Maintained and controlled inventory of baked goods.
Daycare Assistant
Young World Too
12.2017 - 03.2020
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced child development by implementing age-appropriate activities and learning experiences.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.
- Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
- Organized materials for hands-on learning experiences that encouraged creativity and exploration in various subject areas.
Education
Associate of Arts -
Fresno City College
Fresno, CA06.2016
High School Diploma -
Bullard High School
Fresno, CA06.2013
Skills
- Business Planning
- Project Management
- Staff Management
- Verbal and Written Communication
- Coaching and Mentoring
- Finance and Accounting Operations
- Food and Beverage Management
- Complex Problem-Solving
- Managing Cash Register
Languages
Spanish (Fluent)
References
Maria Garcia
mgarcia93706@yahoo.com | (559) 496-9542
Monique Hester
momo_hester@yahoo.com | (559) 475-1874
Lauren Greenwood
lolo9gwood@gmail.com | (559) 392-6641
Timeline
Manager
Panaderia Vista Hermosa
03.2021 - 02.2024
Daycare Assistant
Young World Too
12.2017 - 03.2020
Associate of Arts -
Fresno City College
High School Diploma -
Bullard High School
Similar Profiles
Carlos GonzalezCarlos Gonzalez
Cashier/Bakery Assistant at Panaderia La HermosaCashier/Bakery Assistant at Panaderia La Hermosa
Crystal AugustinCrystal Augustin
Paraprofessional at Hermosa VistaParaprofessional at Hermosa Vista
DAYRI MEDINADAYRI MEDINA
Food Runner,customer Service and Prep at Vista HermosaFood Runner,customer Service and Prep at Vista Hermosa