Alejandra Corral
El Paso,TX
Summary
Knowledgeable case manager with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
RRH Case Manager
El Paso Center for Children
2200 N. Stevens, El Paso, TX 79930
07.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
- Improved client engagement by implementing user-friendly appointment scheduling system.
- Streamlined case documentation procedures, reducing processing time and increasing efficiency.
- Negotiated with landlords and housing agencies to secure stable housing for clients, significantly reducing homelessness.
Foster Care Case Manager
El Paso Center for Children
2200 N Stevens, El Paso, TX 79930
11.2019 - 07.2024
- Completed regular visitations to check on children, families and home environments.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Verified parent and child records to check matches and overall pairing eligibility.
- Increased placement success rates by matching children with suitable foster families based on their needs and preferences.
- Collaborated with multidisciplinary teams to ensure the best possible outcomes for children in foster care.
- Contributed to the development of new policies, procedures, and training materials that improved overall case management practices within the agency.
- Monitored foster home compliance with state regulations and conducted regular home visits to ensure safe environments for children placed in care.
- Enhanced family stability by conducting comprehensive assessments and developing individualized service plans.
- Streamlined internal processes for efficient case management by implementing new strategies for organization and prioritization of caseloads.
- Facilitated successful transitions to independent living for older youth aging out of foster care through life skills training and resource coordination.
- Enhanced community partnerships by building relationships with local schools, mental health providers, and other supportive services for children in foster care.
- Improved children''s well-being by coordinating appropriate medical, educational, and therapeutic services.
- Developed strong rapport with clients, maintaining regular communication and offering guidance throughout their time in the foster care system.
- Ensured timely completion of documentation, including case notes and treatment plans to maintain compliance with state regulations.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Education
Bachelor of Arts - Psychology
The University of Texas At El Paso
El Paso, TX12-2009
Skills
- Documentation proficiency
- Emotional awareness
- Patient support
- Staff education and training
- Eligibility assessment
- Client assessment
- Progress evaluations understanding
- Client empowerment
- Case Management
- Written and verbal communication
- Conflict Resolution
- Multitasking Abilities
- Crisis Intervention
Certification
- First Aid Certification
- MAB certified
Languages
Spanish
Native or Bilingual
Timeline
RRH Case Manager
El Paso Center for Children
07.2024 - Current
Foster Care Case Manager
El Paso Center for Children
11.2019 - 07.2024
Bachelor of Arts - Psychology
The University of Texas At El Paso