Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alejandra D'Anjou

Mansfield,MA

Summary

I’m a highly organized, high energy, detail oriented, friendly and passionate self-starter. I’m able to multi task and stay calm under pressure. To obtain a full-time position at a fast-paced, challenging, and quality organization, that I can continue my education and professional growth for a long and distinguished career.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

Sturdy Memorial Hospital
Attleboro, MA
01.2024 - Current
  • Monitored progress on projects assigned by upper management.
  • Inventoried and ordered supplies for office.
  • Knowledge of medical terminology
  • Computer skills
  • Register patients
  • Check in patients
  • Verify patient profiles and health insurance plans
  • Record data

General Merchandiser

Target
South Easton, MA
10.2020 - Current
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Created innovative visual merchandising concepts for store windows and interior displays.
  • Resolved any customer complaints or disputes regarding merchandise returns or refunds.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Developed and implemented merchandising strategies to increase sales.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.

Garden and Hardware Supervisor

Home Depot
Waltham, MA
03.2007 - 03.2020
  • Provide excellent, Sales
  • Service desk, answering calls and questions in the upmost appropriate matter
  • Uphold cleanliness of work area
  • Trained, managed and motivated employees to promote professional skill development.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Managed about 10 employees.

Roadside Assistance Call Representative

AAA Road Service
Providence, RI
05.2013 - 06.2013
  • Assist Dispatch help locate customers in emergency cases
  • Ensure safety to members
  • Receive and process many telephone calls and service requests/claims from AAA members
  • Using multiple computer screens, Provide information of membership benefits, and promotions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Answered incoming calls and responded to customer inquiries in a professional manner.

Teacher

Knowledge Beginnings
Burlington, MA
10.2010 - 12.2012
  • Responsible for safety and health of multiple children
  • Responsible to feed, clean, and comfort multiple children
  • Entertain and teach young children
  • Manage safe and appropriate activities for children, keep children happy.

Papsmear Specialist

Thundermist Health Center
West Warwick, RI
08.2011 - 10.2011
  • Generated reports to track performance metrics of team members.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Analyzed data from customer surveys to identify trends in customer behavior.

Education

Some College (No Degree) - Elementary Education

North Shore Community College
Danvers, MA

Some College (No Degree) - Cosmetology

Empire Beauty School
West Warwick, RI

Skills

PROFESSIONAL SKILLS/TRAINING:

Provide Excellent Customer Service

Office Suite (Word, Excel, PowerPoint, Outlook, managing multiple screens)

Interpersonal Dynamics and Ethics

Exceptional organization skills

Timeline

Administrative Assistant

Sturdy Memorial Hospital
01.2024 - Current

General Merchandiser

Target
10.2020 - Current

Roadside Assistance Call Representative

AAA Road Service
05.2013 - 06.2013

Papsmear Specialist

Thundermist Health Center
08.2011 - 10.2011

Teacher

Knowledge Beginnings
10.2010 - 12.2012

Garden and Hardware Supervisor

Home Depot
03.2007 - 03.2020

Some College (No Degree) - Elementary Education

North Shore Community College

Some College (No Degree) - Cosmetology

Empire Beauty School
Alejandra D'Anjou