Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alejandra Delatorre

Chicago,IL

Summary

Dedicated and professional hospitality specialist seeking to transition into an Events Manager role. Committed to creating a safe, welcoming environment for clients, colleagues, and guests while delivering exceptional event experiences. Looking for a long-term career opportunity with growth potential, where I can contribute to the success of the team and ultimately retire with pride.

Overview

4
4
years of professional experience

Work History

Sales Coordinator

White Lodging
Merrillville, IN
11.2024 - Current
  • Coordinate group reservations, room blocks, and meeting space logistics across a cluster of six hotels, ensuring consistency and high-quality service.
  • Act as the main point of contact for clients, handling communications, special requests, and last-minute changes.
  • Collaborate with sales managers, event managers, and operations teams at multiple properties to ensure seamless execution of events.
  • Maintain accurate records of reservations, billing, and attrition reports to support revenue goals across all six hotels.
  • Assist with vendor coordination, catering details, and audiovisual requests.
  • Ensure compliance with safety and brand standards while managing multiple group files simultaneously.
  • Support pre- and post-event processes, including client follow-up to ensure satisfaction and repeat business.

Director of Volunteer Engagement (Volunteer Role)

Stuffed Love
Chicago, IL
02.2022 - Current
  • Recruit, train, and supervise volunteers to support nonprofit programs and community initiatives.
  • Communicate regularly with volunteers through email, text, and social media updates, ensuring strong engagement and connection.
  • Build and maintain ongoing relationships with community partners, including the White Sox Volunteer Corps, Rotary, Lions Clubs, schools, and other organizations.
  • Create and manage volunteer schedules, coordinating pickups, drop-offs, and assignments.
  • Plan and oversee daily operations, ensuring a safe and organized environment for clients and volunteers.
  • Develop and maintain community partnerships to increase volunteer participation and program reach.
  • Track volunteer hours, performance, and program impact for reporting and improvement.
  • Organize and lead volunteer recognition events to encourage retention and engagement.

Front Desk Agent

White Lodging
Chicago, IL
11.2021 - 11.2024
  • Welcomed and checked in guests, managing reservations, payments, and room assignments.
  • Provided outstanding customer service as the first point of contact for guests.
  • Handled guest inquiries, resolved issues, and ensured a positive front-of-house experience.
  • Coordinated with housekeeping, maintenance, and other departments to deliver seamless service.
  • Recognized for professionalism, efficiency, and ability to handle high-volume guest interactions.

Education

High School Diploma -

Hubbard High School
06.2007

Skills

  • Event planning and coordination
  • Contract and vendor management
  • Group reservations and room blocks
  • Client relationship management
  • Budget tracking and invoicing
  • Scheduling and timeline management
  • Communication and negotiation
  • Multi-tasking in fast-paced environments

Timeline

Sales Coordinator

White Lodging
11.2024 - Current

Director of Volunteer Engagement (Volunteer Role)

Stuffed Love
02.2022 - Current

Front Desk Agent

White Lodging
11.2021 - 11.2024

High School Diploma -

Hubbard High School

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