Kelsey McCray
Clearwater
Summary
Recreation Coordinator II with 2 years of experience in program development and staff management in parks and recreation. Achieved a 100% increase in patron attendance through targeted marketing strategies. Expertise in designing engaging programs and conducting staff training to ensure policy compliance. Dedicated to creating inclusive environments that promote health and wellness.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Recreation Coordinator II
City of Clearwater Parks & Recreation
Clearwater
09.2023 - Current
- Develop, organize, and implement the Camp Programs, age-specific activities, field trips, activity lessons, games, arts, parents' nights, and various other special events and services; research and develop appropriate curriculum, lesson plans, and activity guidelines.
- Research, gather, and compile information for field trips, guest speakers, instructors, camp supplies, and necessary equipment; gather rental information and ensure the collection of all fees.
- Interview, hire, and oversee potential summer staff, camp leaders, and program counselors; make staffing recommendations, provide training, and oversee hired personnel; create work schedules and ensure all work complies with policies and procedures.
- Create fliers, marketing materials, and promotional brochures for camp programs.
- Greet, engage, register, direct, and perform all customer service activities for the recreation facilities; answer phones, provide online responses, and ensure all patrons have all necessary information that has been requested.
Senior Recreation Leader
City of Clearwater Parks & Recreation
Clearwater
08.2020 - 09.2023
- Checked-in patrons and members using the RecTrac system and accurately processed transactions.
- Answered phone calls and disseminated information correctly for all inquiries about the facility and services provided, all while remaining professional.
- Accurately sold memberships based on the recipient's residency and health coverage, including Silver Sneakers, Renew Active, and Silver and Fit.
- Acted as liaison between the complex and the Public Communication Department and handled the scheduling of social media requests so that they are posted in a timely and accurate manner on all platforms.
- Promotion of community events through social media has over doubled our average patron attendance in the past year.
- Created flyers and promotional material using Canva for the complex to be distributed at the complex as well as through the local HOA.
- Supported and assisted with youth and adult programs to ensure all programs run smoothly and efficiently.
- Created seasonal games and decorations for all community events and programs within budget.
- Maintained and cleaned the facility and performed all opening and closing procedures accordingly.
Recreation Leader Part-Time
City of Clearwater Parks & Recreation
Clearwater
03.2020 - 08.2020
- Greeted all patrons in a friendly manner and answered any questions they may have had.
- Took transactions correctly and answered any incoming phone calls.
- Recorded tennis/pickle-ball/private lesson reservations using the RecTrac system.
- Provided knowledge on all products and services provided at McMullen Complex.
- Carried out all opening and closing procedures accordingly.
Sales Associate/ Dive Master
Heroes Dive Center
Dunedin
01.2020 - 08.2020
- Learned and memorized all scuba diving products and services the store offers.
- Greeted all customers in a friendly manner and answered any questions they may have.
- Ensured all inventory and work orders are updated in the P.O.S system.
- Managed online inventory on business website to ensure all products are displayed correctly.
- Carried out standard Visual Inspection procedures for all tanks and fill each accordingly.
- Sold quality dive gear to customers.
Greeter
Berry College Welcome Center
Rome
08.2015 - 12.2019
- Greeted all visitors with a friendly and courteous manner upon entering the Berry College Campus.
- Exercised personable communication with each visitor while directing them to the desired location.
- Ensured a high level of campus safety by checking identification of all visitors, faculty, and students.
- Answered phones, transfer calls, and reported any concerns or questions to the present dispatcher.
Coral Reef Ecology Teaching Assistant
Berry College Biology Department
Rome
05.2018 - 06.2018
- Organized and set up lab equipment prior to each lab.
- Provided supplemental information and study materials to students.
- Assisted in each lab by answering questions and clarifying the lab work.
Coral Reef Research Internship
Roatan Institute of Marine Sciences
Coxen Hole
07.2017 - 08.2017
- Identified Caribbean coral, fish, invertebrates and algae species.
- Applied field research methods to assess coral cover, abundance, and reef health.
- Conducted team and individual research projects and surveys.
- Created and presented a research poster that represented my data and conclusions.
- Interacted with local conservation professionals on population management on invasive lionfish.
- Participated in building and maintaining the coral nursery.
Biology Research Assistant
Berry College Biology Department
Rome
01.2017 - 05.2017
- Researched the effectiveness of kaolin clay in controlling the growth of algae specimens to create a product that prevents the algae's growth in recreational ponds.
- Researched past projects relating to spirogyra algae and kaolin clay.
- Analyzed Spirogyra algae growth over a period of four months and took measurements.
Education
Bachelor of Science - Environmental Science
Berry College
Rome, GA12.2019
Skills
- Microsoft Outlook and 365
- Program planning
- Content editing
- Laboratory skills
- Social media strategy
- Customer service excellence
- Canva design
- Writing proficiency
- Childcare experience
- Organizational skills
- RecTrac management
- Event planning coordination
Certification
- SSI Dive Master, Present
- Driver's License
- Aquatic Facility Operator Certification, 09/01/28
- First Aid CPR AED, 05/01/25 to 05/01/27
Timeline
Recreation Coordinator II
City of Clearwater Parks & Recreation
09.2023 - Current
Senior Recreation Leader
City of Clearwater Parks & Recreation
08.2020 - 09.2023
Recreation Leader Part-Time
City of Clearwater Parks & Recreation
03.2020 - 08.2020
Sales Associate/ Dive Master
Heroes Dive Center
01.2020 - 08.2020
Coral Reef Ecology Teaching Assistant
Berry College Biology Department
05.2018 - 06.2018
Coral Reef Research Internship
Roatan Institute of Marine Sciences
07.2017 - 08.2017
Biology Research Assistant
Berry College Biology Department
01.2017 - 05.2017
Greeter
Berry College Welcome Center
08.2015 - 12.2019
Bachelor of Science - Environmental Science
Berry College