Alejandra Fernandez
Elmendorf
Summary
Adaptable professional with experience in fast-paced environments, excelling in customer service and team collaboration. Proven ability to train new staff effectively, ensuring adherence to best practices and enhancing overall team performance.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Barista
Tower of The Americas
San Antonio, TX
03.2025 - Current
- Crafted high-quality beverages with precision and attention to detail.
- Provided exceptional customer service, fostering positive guest experiences.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Assisted in training new staff on beverage preparation and customer engagement techniques.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
PRN Phlebotomist
Clinical Trials of Texas
San Antonio, TX
07.2023 - 12.2023
- Implemented best practices for infection control, contributing to safe environments for both patients and staff.
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Trained new phlebotomists on techniques, equipment handling, and patient interaction to promote team efficiency.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Mobile Phlebotomist
Trident Care
Manteca, CA
08.2022 - 05.2023
- Collected blood samples from patients in various settings, ensuring quality and safety protocols were followed.
- Collaborated with healthcare providers to coordinate phlebotomy services based on patient needs and schedules.
- Educated patients on procedures, addressing concerns to enhance comfort and cooperation during sample collection.
- Conducted quality assurance checks on equipment and supplies, ensuring operational readiness for daily tasks.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
Sales Associate
Chivamex Soccer
Tracy, CA
06.2020 - 08.2022
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets consistently.
- Trained new associates on store policies and customer service standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
San Antonio, TX09-2026
High School Diploma -
Tracy High School
Tracy, CA05-2018
Skills
- Attention to detail
- Team player
- Team collaboration
- Bilingual [English] and [Spanish]
- Multitasking efficiency
- Fast learner
- Positive attitude
Certification
- BLS Provider, American Heart Association - 08/2025 - 08/2027
Languages
English
Spanish
Timeline
Barista
Tower of The Americas
03.2025 - Current
PRN Phlebotomist
Clinical Trials of Texas
07.2023 - 12.2023
Mobile Phlebotomist
Trident Care
08.2022 - 05.2023
Sales Associate
Chivamex Soccer
06.2020 - 08.2022
Bachelor of Science - Nursing
Chamberlain College of Nursing
High School Diploma -
Tracy High School