Dynamic professional with extensive experience at Morongo Casino, excelling in cash handling and customer relationship management. Proven track record in asset management and financial reporting, ensuring security compliance and accuracy. Recognized for delivering exceptional service and fostering teamwork, contributing to a positive environment and operational excellence.
Overview
9
9
years of professional experience
Work History
Main Banker
Morongo Casino
Cabazon, California
08.2021 - Current
Delivered exceptional customer service by exceeding mission statement expectations.
Managed Cage and Casino assets in Main Bank room effectively.
Accounted for assets using Main Bank Accountability and Inventory sheets; ensured balances at shift end.
Recorded chips, cash, checks, and other figures accurately on Inventory section sheet.
Maintained security and accountability of company funds during shifts.
Assisted employees with monetary transactions efficiently.
Processed daily bank deposits and reconciled all cash transactions promptly.
Balanced cash drawers at the end of each shift for financial integrity.
Completed thorough and accurate documentation for money movements, deposits or withdrawals.
Managed vault operations which included ordering change funds from Federal Reserve Bank or armored carrier service.
Prepared accurate reports for management on the status of each day's transactions.
Casino Housekeeper
Morongo casino resort and spa
Cabazon, California
05.2017 - 08.2021
Engage in exceptional customer service to both external and internal customers.
Interacting with guest by answering questions, providing information, and assisting guest whenever possible.
Extensive cleaning and sanitizing of all areas in the front and back of house Casino Dusting furniture, slot machines, wash walls, clean windows, door panels, sills, and woodwork, Polish metal work, empty/clean ashtrays, empty/clean trash receptacles, Remove and replace trash liners.
Clean and maintain hard flooring and carpet by sweeping, moping, vacuuming, and gum removal
Carpet care: Vacuums IPC Eagle, Advance CarpeTriever, sebo, and Advance VU 500
Accountable for cleanliness and overall condition of assigned area.
Keep all chemicals in assigned areas with proper labels according to the SDS and ensure all cleaning materials/equipment are utilized per manufacturer’s instructions.
Perform any reasonable request made by supervisors and management.
Displaying a positive and professional demeanor during interactions with fellow team members
Utilizing teamwork skills to complete tasks in a cooperate and effective manner.
Caregiver
Cambrian homecare
suncity menifee, CA
04.2016 - 05.2017
Assist with activities of daily living such as personal care, hygiene, and grooming
Assist with ambulation, range of motion and provide stand by assistance
Light Housekeeping
Charting the change in behaviors of the client
Assist with School homework or afterschool activities