Alejandra Garcia
Shelton,WA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Clerk/ Administrative Assistant
Mason County Public Health
09.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Provide supportive and positive costumer service to all office in environmental health programs, including interpretation services for Hispanic community and environmental health. Managed over 30-50 customer calls per day
- Completed data entry tasks with accuracy and efficiency.
- Taking complaints over phone and in person or in mail, for environmental health or food establishments
- Diseases department DOT = Direct drug observation (this is done with active tuberculosis to make sure patients are taking their medications every day).
- Performed different task for several programs, Microsoft Office, Outlook, Teams, PowerPoint, Excel, OneDrive, SharePoint.
- Scanned documents and saved in database to keep records of essential organizational information.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Self-motivated, with a strong sense of personal responsibility.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Vital records
Administrative Assistant
Northwest Resources
08.2021 - 09.2022
- The work environment consisted in working with people who had a drug use history and were in recovery as well as individuals who needed to get in services
- Processing Mental health Intakes and SUD assessments for new and current clients
- Performed background checks for clients using the JIS program (Judicial Information System) as well as records request
- Verifying insurances and processing payments, schedule appointments, responding to requests for information, and complete financial paperwork with clients at time of intake appointment, including financial notes.
- Created and maintained databases to track and record customer data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Certified Behavioral Health
Basics Northwest
02.2021 - 08.2021
- Proving positive behavioral therapy for autistic toddlers and children
- Introducing coping technics for behavioral, maintaining effective programming and implementing safety procedures as directed by the BCBA, described in client programs or to prevent imminent harm.
Education
Behavioral Health
Centralia College
Centralia, WAPsychology
Ventura College
Ventura, CASkills
- Cash Management
- Correspondence Writing
- Research
- File Maintenance
- Database Entry
- Customer Satisfaction
- Cash Handling
Personal Information
Title: Administrative Assistant
References
Melissa Casey, Mason County Public Health, Community Health Manager, 360-427-9670 Ext 404 Rebecca Shipman, Mason County Public Health, Public Health Nurse, 360-338-2851 Ext 703 Casey Bingham, Mason County Public Health, Manager, 360-427-9670 Ext 562 Cheryl Craig, Mason County Public Health, Administrative Assistant, 360-401-5605 Ext 702
Languages
Spanish
Professional Working
Timeline
Clerk/ Administrative Assistant
Mason County Public Health
09.2022 - Current
Administrative Assistant
Northwest Resources
08.2021 - 09.2022
Certified Behavioral Health
Basics Northwest
02.2021 - 08.2021
Behavioral Health
Centralia College
Psychology
Ventura College