Jazmine F. Young
Hampton,GA
Summary
Proven to excel in high-pressure environments, I leveraged my adaptability and Microsoft Office expertise at Dollar General Distribution Center to enhance operational efficiency and customer satisfaction. A dedicated team player, I consistently ensured shipment accuracy and product integrity, significantly contributing to the company's success.
Overview
7
7
years of professional experience
Work History
Shipping Clerk Administrative Assistant
Dollar General Distribution Center
Newnan, GA
07.2023 - 11.2024
- Verified shipment accuracy against shipping documents.
- Assisted with loading customer orders onto delivery vehicles while adhering to safety policies and procedures.
- Staged products for put away in designated locations within the warehouse facility.
- Provided excellent customer service when interacting with vendors or customers.
- Problem Resolutionist.
- Maintained records of all shipped items including order numbers, tracking numbers, and costs incurred by each shipment.
Customer Support Agent
Compass Experience Labs
Hampton, GA
02.2022 - 01.2023
- Answered customer inquiries in person, by telephone, and via email.
- Provided technical support to customers regarding product use and troubleshooting.
- Followed up with customers to ensure their satisfaction with products or services provided.
Lead Sales Associate
Dollar General Store
Fayetteville, GA
12.2020 - 02.2022
- Supervised a team of sales associates on daily tasks and operations.
- Managed inventory levels by placing orders as needed.
- Collaborated with other departments within the organization to ensure efficient workflow processes.
- Performed cashier duties when needed during peak times or shortages in personnel.
- Maintained neatness and cleanliness throughout the store environment.
Office Clerk/Receptionist Administrator
Golden State Foods Conyers Ga
Conyers, GA
11.2017 - 12.2018
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Ensured compliance with company policies regarding record keeping procedures.
- Resolved customer complaints promptly and professionally.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Education
Nursing Administration
Southern Cresent Technical College
Griffin, GA08-2019
High School Diploma -
Heritage High School
Conyers, GA05-2017
Skills
- Customer service
- Team player
- Adaptability and flexibility
- Cash management
- Microsoft Office
Timeline
Shipping Clerk Administrative Assistant
Dollar General Distribution Center
07.2023 - 11.2024
Customer Support Agent
Compass Experience Labs
02.2022 - 01.2023
Lead Sales Associate
Dollar General Store
12.2020 - 02.2022
Office Clerk/Receptionist Administrator
Golden State Foods Conyers Ga
11.2017 - 12.2018
Nursing Administration
Southern Cresent Technical College
High School Diploma -
Heritage High School