Alejandra Garcia
Rio Grande City,Texas
Summary
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
14
14
years of professional experience
Work History
Reunification Specialist
The Providencia Group
04.2021 - Current
- Conduct intake interviews of youth to gather information in regards to familial or sponsorship information and to establish or verify the age of the child
- Conduct interviews of family members, friends of family and/or sponsors to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter
- Determine options available for youth within 48-72 hours and proceed with the required documentation to reunify
- Coordinate activities for the timely provision of 'Know Your Rights' presentations to youth and ensure youth signs the acknowledgment and receives a copy of the Legal Service Provider list and Notice to Juvenile Aliens in Federal Facilities Funded by DHS or HHS
- Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with the organization, State, and Federal requirements
- Ensure the timely submission of the initial Individual Service Plan due within 21 days of the child's arrival to the shelter and 30 day updates thereafter in accordance with the organization, State and Federal requirements
- Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by the organization, State and Federal contracts
- Complete and submit reunification packets for initial review to Lead Case Manager or Designee
- Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative
- Provide weekly face to face updates to youth and telephonic updates to family members/sponsor with documentation found in ETO
- Facilitate incoming calls to minors with the appropriate family members and other approved caregivers
- Coordinate weekly treatment team meetings with representatives from all departments at the shelter
- Attend case staffing with funding source representative
Office Manager
Funtastic Kids Therapy
06.2019 - 12.2020
- Manage Insurances for all patients
- Talk to parents about patient progress
- Represent/provide office information at different health care offices
- Dispute claims with insurances
- Bill claims to insurances
- Overlooked all activities/jobs at office
- Supervised all staff in office
Administrative Assistant
Child Protective Services
09.2018 - 06.2019
- Route Cases to Webb County Units
- Gather Initial Investigation information for the cases
- Provide Investigators with additional information needed
- Assist Supervisor with daily tasks such as creating spreadsheets for monthly reports
- Supervise children when they are removed before taking them to a foster home
Office Manager
Kidz Rock Therapy
12.2015 - 08.2018
- Submit claims to insurance and oversee payments are paid correctly/ Insurance Verification
- Maintained and organized patient profiles, file documents, and reviewed intake packets
- Assisted in the completion of medical billing records
- Submit Authorizations Requests to Insurances
- Supervised children while in waiting area
- Scheduled new and existing patients for evaluation or re-evaluation
Intern
Ynes B. Escobar Elementary
10.2016 - 05.2017
- Assisted Teacher with student's lesson plans
- Supervised students when lunch and physical education hours
- Helped students with day by day tasks to improve their independence
- Worked on educational activities to help develop children's social skills
- Observed student's behavior to provide information to teacher
Office Clerk
Let's Talk Therapy
01.2011 - 10.2014
Education
Master of Science - Social Work
The University of Texas Rio Grande Valley
Edinburg, TX12-2026
BS - Rehabilitative Services
University of Texas Rio Grande Valley
Edinburg, Texas05.2017
South Texas College
Rio Grande City, Texas08.2015
Skills
- Dependable
- Responsible
- Adaptive to changing work environment
- Effective communication skills
- Bilingual English/Spanish
- Ability to translate
- CPR
- First Aid
Languages
Spanish
Native or Bilingual
Timeline
Reunification Specialist
The Providencia Group
04.2021 - Current
Office Manager
Funtastic Kids Therapy
06.2019 - 12.2020
Administrative Assistant
Child Protective Services
09.2018 - 06.2019
Intern
Ynes B. Escobar Elementary
10.2016 - 05.2017
Office Manager
Kidz Rock Therapy
12.2015 - 08.2018
Office Clerk
Let's Talk Therapy
01.2011 - 10.2014
BS - Rehabilitative Services
University of Texas Rio Grande Valley
Master of Science - Social Work
The University of Texas Rio Grande Valley
South Texas College
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