Alejandra German
Miami
Summary
Hardworking College student seeking employment in the field of business. Proven ability to maintain excellent communication and relationships with clients. Significantly enhancing customer satisfaction through excellent service and efficient problem solving. Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing my skills to further the mission of a company.
Overview
6
6
years of professional experience
Work History
Tent Manager
i9 Sports
10.2023 - 06.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Completed physically demanding tasks efficiently while maintaining high levels of energy throughout the workday.
- Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
Volunteer
His Talitha Cumi Industries
02.2018 - 02.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
Assistant
SD Masters
09.2022 - 04.2023
- Schedule and organized product showings.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Developed strong relationships with clients, providing personalized service when booking, rescheduling, or canceling appointments.
- Assisted with preparation of monthly financial statements.
Education
Miami Dade College
01.2026
High school diploma -
Miami Killian Senior High School
01.2024
Skills
- Customer Service
- Patience
- Bilingual
- Organization
- Active listening
- Data entry
- Relationship building
- Time management
- Teamwork and collaboration
Languages
English
Spanish
Interests
- Drawing and Painting
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Fashion
Timeline
Tent Manager
i9 Sports
10.2023 - 06.2024
Assistant
SD Masters
09.2022 - 04.2023
Volunteer
His Talitha Cumi Industries
02.2018 - 02.2024
Miami Dade College
High school diploma -
Miami Killian Senior High School
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