Summary
Overview
Work History
Education
Skills
Certification
Knowledge Skills Education
Timeline
Generic

Alejandra Hernandez

Oxnard,CA

Summary

Dynamic and detail-oriented professional with extensive experience at Alta Orthopedics in insurance verification and patient communication. Proven ability to solve complex problems while maintaining professionalism and ethics. Bilingual and adept at fostering teamwork, ensuring seamless coordination in high-pressure environments. Committed to delivering exceptional customer service and enhancing patient experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Authorizations Coordinator

Alta Orthopedics
Santa Barbara, CA
01.2024 - Current
  • Complete pre-authorization and scheduling of orders for 2 physicians and physician assistants
  • Verify coverage and communicate with medical facilities
  • Maintaining logs of denied and pending claims and problem-solving cases as needed
  • Following up on missing or inaccurate information and coordination with clinical staff and physicians

Surgical Coordinator

Los Angeles Orthopaedic Institute
PALMDALE, CA
07.2022 - 12.2023
  • Scheduling surgery inpatient and outpatient admissions
  • Providing patients with instruction before and after surgery
  • Verifying and billing insurance companies pre-operation
  • Ensure all required equipment is ready for appointments
  • Coordinating and scheduling of courtesy surgeons

Certified Medical Traveling Assistant

California Medical Legal Specialist
Fresno, CA
07.2021 - 12.2022
  • Traveled with physicians up to 2-4 clinics in a day
  • Assisted physician in qualified medical evaluations
  • Maintain sanitary protocols against covid-19 for the health and safety of staff and patients
  • Adhere to and follow HIPAA and privacy laws

Certified Nurse Assistant

Cochran Congregate Living
Simi Valley, CA
01.2019 - 11.2021
  • Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, and grooming.
  • Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, and emptying out drainage bags.
  • Commend for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.

Education

High School Diploma -

Oxnard High School
Oxnard, CA
01.2019

Skills

  • Bilingual
  • Takes direction
  • People-oriented
  • Time management
  • Customer service
  • Professionalism and ethics
  • Active listening
  • Adaptability and flexibility
  • Problem solving
  • Teamwork
  • Insurance verification
  • Patient communication
  • HIPAA compliance
  • Attention to detail

Certification

  • Certified Clinical Medical Assistant, National Healthcareer Association, PK8N4H8C9, 01/21/24
  • BLS Certification, 02/10/24
  • California Food Handlers, 6288181, 03/09/24
  • In the Know Non Medical Caregiver Certification
  • Certified Nurse Assistant, 01200697, 10/24/24

Knowledge Skills Education

Bilingual with a strong written and oral communication skills in English and Spanish., Takes direction well., People-oriented, dealing objectively with others., Punctual- great time management with one's own time as well as others., Skilled problem solver with the capacity to work diligently as part of a team or independent., Obtained Medical Assistant Certification and  Oxnard High School, Oxnard, CA, High School Diploma, 2019 and

Timeline

Authorizations Coordinator

Alta Orthopedics
01.2024 - Current

Surgical Coordinator

Los Angeles Orthopaedic Institute
07.2022 - 12.2023

Certified Medical Traveling Assistant

California Medical Legal Specialist
07.2021 - 12.2022

Certified Nurse Assistant

Cochran Congregate Living
01.2019 - 11.2021

High School Diploma -

Oxnard High School

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