Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alejandra Herrera

Las Vegas

Summary

Proactive professional with expertise in customer service and team training. Known for critical thinking and prioritizing participant safety, successfully managing scheduling and inquiries to enhance operational efficiency.

Overview

9
9
years of professional experience

Work History

Receptionist

Drybar Hair Salon
Las Vegas
12.2023 - Current
  • Manage high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled assignments independently, with good judgment and critical thinking skills.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Recreation Assistant

Clark County Parks And Recreation
Las Vegas
06.2016 - Current
  • Provided exceptional customer service to patrons, addressing concerns, and answering inquiries promptly.
  • Trained new staff members on department policies and procedures, promoting consistency across the team.
  • Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.
  • Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.

Education

High School Diploma -

Durango High School
Las Vegas, NV
06-2016

Some College (No Degree) -

College of Southern Nevada
Las Vegas, NV

Esthetician

Academy of Hair Design
Las Vegas, NV
12-2019

Skills

  • Multitasking and prioritization
  • Positive attitude
  • Teamwork and collaboration
  • Goal setting
  • Attention to detail

Languages

Spanish
Native/ Bilingual

Timeline

Receptionist

Drybar Hair Salon
12.2023 - Current

Recreation Assistant

Clark County Parks And Recreation
06.2016 - Current

High School Diploma -

Durango High School

Some College (No Degree) -

College of Southern Nevada

Esthetician

Academy of Hair Design

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