Amy Roberts
Ozarks Healthcare Hospital
Pottersville,MO
30
years of professional experience
Highly motivated person who is reliable and self-sufficient. Able to multitask and complete tasks that are given within a reasonable amount of time. Able to organize and pay attention to detail. Experienced computer skills and able to adapt to the different programs that are used by companies
Work History
Registration Clerk
1 Year 10 Months- Handled patient registration, responded to phone inquiries, updated patients' status, verified insurance coverage, and collected copay. Engaged with patients and their families during their wait.
- Registered patients accurately, capturing demographics, insurance details, and required consent forms.
- Verified eligibility and benefits, resolving discrepancies before service delivery.
- Collected co-payments and arranged payment plans while maintaining patient confidentiality.
Staffing Coordinator
6 Years 9 Months- Responsible for ensuring clients received all approved service hours by scheduling caregivers, verifying and entering in caregivers' worked hours into the appropriate timekeeping system by payroll cutoff time, communicating with clients and caregivers about services they received and rendered, and completed the necessary correspondence including service interruption, suspensions, and services delivery issues to the manager.
- Coordinated caregiver schedules to match client needs, availability, and required service coverage.
- Managed daily staffing changes, resolving call-offs and last-minute replacements quickly.
- Maintained accurate employee availability, assignment, and contact records in scheduling systems.
Gatehouse Attendant
5 Years 8 Months- Gatehouse attendant: My responsibilities included checking in members and their guests, input information into the computer, collecting membership dues and usage along with fines that they have received. Answered phones and managed reservations. I also worked in the accounting office where I helped with billing, payments and compound storage assignments
- Monitored gate access, verifying visitors, deliveries, and resident credentials before entry.
- Logged vehicle traffic and maintained accurate entry records for security tracking.
- Directed guests to ranch locations, amenities, and event areas with clear instructions.
Housekeeping
4 Months- Performed cleaning duties for patient rooms and various hospital areas.
- Cleaned patient rooms, restrooms, and common areas to support infection control standards.
- Sanitized high-touch surfaces using approved disinfectants and hospital cleaning procedures.
- Restocked linens, supplies, and toiletries to maintain readiness for patient care areas.
Assembler
4 Years 5 Months- Created electric motors to meet specific design requirements
- Assembled electromechanical components using blueprints, work instructions, and hand tools.
- Inspected finished parts for defects, verifying fit, alignment, and torque specifications.
- Operated assembly equipment while maintaining safe, organized, and efficient workstations.
Gatehouse Attendant, Amusement and Recreation Attendants
6 Months- Managed the check-in and check-out process for members at the ranch. I entered data into computers, answered phones, collected different types of fees, and dispatched security to different locations on the ranch. Assisted maids in cleaning rental trailers during slow times, preparing for next guests.
Assembler
2 Years 4 Months- Assembled kidney dialysis kits and operated an extruder blender that produced sheeting for hospital IV bags, completed paperwork for each order or batch, and made small adjustments to the machines.
- Assembled motor components using hand tools, power tools, and blueprints to meet production specifications.
- Inspected finished assemblies for alignment, fit, and quality compliance before release to next process.
- Interpreted work orders and technical drawings to verify correct parts, sequences, and assembly methods.
Assembler
2 Years 10 Months- Assembled components for products in a fast-paced manufacturing environment.
- Assembled motor components following blueprints, work instructions, and torque specifications.
- Inspected finished units for quality, fit, and alignment defects.
- Operated hand tools, power tools, and precision measuring instruments during production.
WORKER
2 Years- I answered phone calls and processed customer orders.
- Prepared floral arrangements, bouquets, and custom orders with consistent attention to design standards.
- Received shipments, inspected flowers, and stocked cooler inventory to maintain product freshness.
- Assisted customers with order selection, special requests, and timely gift preparation.
WAITRESS
2 Months- Took customer orders and managed cash register operations. Cleaned food bar, washed dishes, and stocked necessary supplies to maintain restaurant efficiency.
- Greeted guests promptly and guided dining choices with attentive, courteous service.
- Recorded orders accurately and relayed special requests to kitchen staff.
- Served food and beverages efficiently while maintaining smooth table turnover.
CASHIER
1 Month- I ran the cash register, stocked shelves,sliced lunch meat, and made sandwiches.
- Operated cash register, processed payments, and balanced cash drawer accurately.
- Greeted customers, resolved checkout questions, and maintained courteous service.
- Reconciled daily transactions, identified discrepancies, and supported loss prevention efforts.
Education
Associate's Degree - Fine Arts
High School Diploma
Skills
Patient registration
Payment processing
Data intake
Billing documentation
Eligibility verification
HIPAA procedures
Appointment scheduling
File maintenance
Data entry accuracy
Multitasking prioritization
Office organization
Client relationships
Problem-solving
Attention to detail
Time management
Collaborative work
Team collaboration
Effective communication
Critical thinking
Multitasking
Dependability
Strong communication
Communication skills
Initiative
Task prioritization
Section name
- RESUME
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Timeline
Registration Clerk
Ozarks Healthcare Hospital
12.2024 - CurrentRead More
Staffing Coordinator
Gentiva Personal Care
01.2018 - 10.2024Read More
Gatehouse Attendant
Cloud 9 Ranch
04.2012 - 12.2017Read More
Housekeeping
Ozarks Medical Center
12.2011 - 04.2012Read More
Assembler
Regal-Beloit
10.2005 - 03.2010Read More
Gatehouse Attendant, Amusement and Recreation Attendants
Cloud 9 Ranch Club, Inc.
04.2005 - 10.2005Read More
Assembler
Baxter Healthcare Corporation
04.2001 - 08.2003Read More
Assembler
Invensys Appliance Control
06.1998 - 04.2001Read More
WAITRESS
ORIENTAL GARDEN
07.1997 - 09.1997Read More
CASHIER
LAKEWAY GROCERY
07.1997 - 08.1997Read More
WORKER
FLOWER BARN
05.1996 - 05.1998Read More
State of Missouri
High School Diploma
Read More
Arkansas State University
Associate's Degree from Fine Arts
Read More