Kathy Carey

• Returned to Fort Logan as Flex Registration Clerk after mother's health stabilized. I currently work at Fort Logan Hospital in Stanford, KY.
• Processed patient registrations efficiently and accurately for various departments.
• Guided patients in completing forms and gathering required information to facilitate smooth registration.

Verified insurance information and updated patient records in the hospital system.

• Coordinated with medical staff to resolve registration issues, enhancing patient experience and operational flow.
• Maintained confidentiality of patient information in compliance with regulations.
• Managed incoming calls regarding registration inquiries and provided clear guidance.
• Scheduled appointments for patients while ensuring availability of resources.
• Collaborated with team members to streamline registration workflows and improve efficiency.
• Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
• Processed patient registration forms, collected fees, and issued receipts for services rendered.
• Assisted patients in completing registration paperwork.
• Registered patients for outpatient procedures and emergency services.
• Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
• Answered incoming calls from patients seeking information about services offered by the facility.
• Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
• Explained forms and documents to patients, guardians and family members, distributing copies and confirming comprehension.
• Greeted patients upon arrival and directed them to appropriate areas.
• Asked various questions from clients to obtain the information necessary for paperwork.
• Scanned documents and insurance cards to include in patient charts.
• Responded to incoming department phone calls and directed callers to appropriate team members based on need.
• Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
• Collaborated with departments to streamline operations, ensuring efficient patient processing and service delivery.
• Advised patients of monies required to be paid prior to services.
• Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
• Provided customer service support and advice on regulations and requirements regarding various registration programs.
• Utilized computer systems to track all incoming applications for registration purposes.
• Worked at Employer 1, contributing to patient registration tasks.
• (Dates of employment verification) Confirmed readiness for employment verification.
• Left position to provide care for mother during health decline.

• Executed shutdown procedure for Minshield system.
• Employer 2
• Type: Previous
• Should an offer be given and accepted, may we contact your employer for an employment verification
• (Dates of employment verification) No

• Navigated workforce reduction resulting from company restructuring while maintaining operational support.
• Employer 3
• Type: Previous Employer
• Should an offer be given and accepted, may we contact your employer for an employment verification
• (Dates of employment verification) No

• Explored career opportunities to gain new skills and advance professional development.
• Employer 4
• Type: Previous
• Should an offer be given and accepted, may we contact your employer for an employment verification
• (Dates of employment verification) No

• Transitioned to pursue a more aligned career opportunity.
• Collaborated with team at Employer 5 to support daily operations.
• Type: Previous Employer
• Provided contact information for employment verification upon job offer acceptance.
• (Dates of employment verification) Indicated no previous employment