Alejandra Hupp
Las Vegas,NV
Summary
Dynamic and dependable Service Writer at Greasemonkey, skilled in problem-solving and customer communication. Proven ability to enhance service efficiency and client satisfaction through meticulous attention to detail and effective collaboration with technicians. Recognized for quickly adapting to high-pressure situations while maintaining service excellence.
Overview
6
6
years of professional experience
Work History
Service Writer
Greasemonkey
Las Vegas, NV
03.2025 - Current
- Assisted customers in understanding service options and pricing.
- Coordinated service appointments and ensured timely communication with clients.
- Maintained detailed records of customer interactions and service history.
- Collaborated with technicians to relay customer concerns and service requirements.
Merchandiser
711 Gas Station
Las Vegas, NV
12.2022 - 12.2024
- Organized product displays to enhance customer engagement and maximize sales potential.
- Monitored inventory levels to ensure stock availability and reduce product shortages.
- Assisted in setting up promotional displays, driving increased foot traffic and interest in featured items.
- Collaborated with team members to maintain store cleanliness and uphold safety standards.
- Conducted regular audits of merchandise to ensure accuracy and compliance with company guidelines.
- Trained new employees on merchandising techniques and store policies for consistency in operations.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
House Cleaner
Airbnb
Las Vegas, NV
02.2020 - 05.2020
- Performed thorough cleaning of properties to ensure guest satisfaction and maintain high cleanliness standards.
- Utilized specialized cleaning tools and products to achieve optimal results in various property types.
- Organized and restocked cleaning supplies to ensure efficiency during daily operations.
- Collaborated with property managers to address specific cleaning requests and preferences from guests.
- Developed efficient cleaning routines that enhanced productivity while maintaining quality standards.
- Conducted inspections of cleaned areas to confirm adherence to established cleanliness guidelines.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
GED -
Chaparral High School
Las Vegas, NVSkills
exceptionally fast learner
works good with others
dependable
problem solver
can manage in high stress situations
attention to detail
Timeline
Service Writer
Greasemonkey
03.2025 - Current
Merchandiser
711 Gas Station
12.2022 - 12.2024
House Cleaner
Airbnb
02.2020 - 05.2020
GED -
Chaparral High School