Alejandra Jimenez
Jewish Community Services Of South Florida
MIAMI,FL
2
Languages
1
Certification
3
years of professional experience
Compassionate behavioral health professional with experience supporting clients through crisis assessment, care planning, and resource linkage. Proven ability to coordinate with multidisciplinary teams, resolve barriers, and manage sensitive cases with accuracy and professionalism.
Work History
Helpline Counselor
10 Months- Delivered individual counseling sessions using trauma-informed, strengths-based approaches.
- Developed safety plans aligned with client goals, clinical findings, and community resources.
- Coordinated referrals to housing, benefits, mental health, and family support services.
- Conducted psychosocial assessments to identify client needs and service eligibility.
Outreach Care Specialist
1 Year- Conducted member outreach to support care gap closure and improve health plan engagement.
- Reviewed member records to identify barriers, assess needs, and prioritize outreach efforts.
- Coordinated appointments, referrals, and community resources to support care plan adherence.
- Documented call outcomes, eligibility updates, and follow-up actions in member management systems.
Adult Mental Health Case Manager
4 Months- Conducted psychosocial assessments to identify client needs, strengths, and barriers to care.
- Linked clients to community resources, housing supports, and behavioral health services.
- Supported crisis intervention efforts by responding to urgent client needs and escalating concerns appropriately.
- Documented client contacts, progress notes, and case updates in compliance with confidentiality standards.
Adult Mental Health Case Manager
9 Months- Delivered individual counseling sessions using trauma-informed, strengths-based approaches.
- Developed safety plans aligned with client goals, clinical findings, and community resources.
- Coordinated referrals to housing, benefits, mental health, and family support services.
- Conducted psychosocial assessments to identify client needs and service eligibility.
Education
Bachelor of Arts - Psychology
Master of Arts - Social Work
Skills
Crisis management
Client advocacy
Work under pressure
Crisis intervention
Conflict resolution
Attention to detail
Certification
CBHCM- Clinical Behavioral Health Case Manager
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Internships
- Catholic Charities: St. Luke’s Rehabilitation Services. August 2025 to December 2025
- University of Miami Health Systems: Doral Ambulatory Center. May 2026 to December 2026
Timeline
Helpline Counselor
Jewish Community Services Of South Florida
12.2025 - CurrentRead More
Outreach Care Specialist
Elevance Health
12.2024 - 12.2025Read More
Adult Mental Health Case Manager
Community Health Of South Florida Inc.
02.2024 - 06.2024Read More
Adult Mental Health Case Manager
Douglas Gardens Community Mental Health Center
05.2023 - 02.2024Read More
Florida International University
Master of Arts from Social Work
Read More
Florida International University
Bachelor of Arts from Psychology
Read More