Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alejandra Limon

Berwyn,IL

Summary

At Sweet Monster, I excelled as a Supervisor, enhancing team productivity and customer satisfaction through effective problem-solving . Demonstrating adaptability and team leadership, I significantly improved employee performance and operational efficiency. My expertise in industrial hygiene and mentoring underpins my ability to meet and exceed employer expectations.

Overview

3
3
years of professional experience

Work History

Boba Barista

Sweet Monster
Oak Park, IL
05.2022 - 01.2024
  • Greeted customers and answered questions about menu items.
  • Prepared hot and cold drinks according to customer specifications.
  • Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
  • Informed customers on food allergies associated with certain ingredients used in boba tea creations.
  • Ensured proper storage of food products according to health regulations standards.

Supervisor

Sweet Monster
Oak Park, IL
01.2024 - Current
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Responded to customer questions regarding products, prices and availability.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Maintained positive working relationship with fellow staff and management.

Education

CCMA- Certified Clinical Medical Assistant

National Louis University
Chicago, IL
04-2025

High School Diploma -

J. Sterling Morton West High School
Berwyn, IL
05-2022

Some College (No Degree) - Nursing

Triton College
River Grove, IL

Skills

  • Training and mentoring
  • Industrial hygiene
  • Multitasking
  • Problem-solving aptitude
  • Team Leadership
  • Reliability
  • Adaptability

Languages

Spanish
Professional

Timeline

Supervisor

Sweet Monster
01.2024 - Current

Boba Barista

Sweet Monster
05.2022 - 01.2024

CCMA- Certified Clinical Medical Assistant

National Louis University

High School Diploma -

J. Sterling Morton West High School

Some College (No Degree) - Nursing

Triton College

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Alejandra Limon