Alejandra Moreno Herrera
Kalamazoo,MI
Summary
Detail-oriented professional skilled in optimizing operations and fostering effective communication. Experience in managing financial adjustments and maintaining accurate electronic records, ready to contribute to improved service outcomes.
Overview
5
5
years of professional experience
Work History
Healthcare Coordinator
Sparks Modern Dentistry
Reno, NV
03.2023 - 12.2025
- Coordinated patient appointments and Financial Statements to ensure smooth scheduling and minimal wait times.
- Managed patient records using electronic health record systems to maintain accuracy and confidentiality.
- Streamlined communication between healthcare providers and patients to improve service delivery and satisfaction.
- Manage communications with insurance companies to ensure patients get proper financial adjustments.
- Manage patient accounts financially to ensure they are in good standing.
Barista
Starbucks
Carson City, NV
10.2020 - 03.2023
- Delivered exceptional customer service by actively engaging with customers and addressing inquiries.
- Maintained cleanliness and organization of work areas, ensuring compliance with health and safety standards.
- Assisted in training new baristas on beverage preparation techniques and customer service best practices.
- Collaborated with team members to streamline workflows, enhancing overall service speed and efficiency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Associate of Arts - Associates of Business
Western Nevada College
Carson City, NV12-2026
High School Diploma -
Sierra Lutheran High School
Carson City, NV06-2022
Skills
- Quality improvement
- Innovation skills
- HIPAA compliance
- Fluent in Spanish
- Electronic records management
- Processed payment and balances
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Healthcare Coordinator
Sparks Modern Dentistry
03.2023 - 12.2025
Barista
Starbucks
10.2020 - 03.2023
Associate of Arts - Associates of Business
Western Nevada College
High School Diploma -
Sierra Lutheran High School