Summary
Overview
Work History
Education
Skills
Language Skills
Timeline
Generic

Alejandra Ortega

West Palm Beach,FL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Server

Meraki Juice Kitchen
12.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Learned duties for various positions and provided backup at key times.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Assistant Manager

Celis Produce
11.2020 - 12.2023
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Shift Leader

Piccolo Gelato
10.2019 - 11.2022
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Enforced company policies and regulations with employees.

Education

Associate of Arts - Business Management

Palm Beach State College
Lake Worth, FL
12.2023

Skills

  • Guest engagement
  • Multitasking and organization
  • Upselling techniques
  • Point of sale operation
  • Strong work ethic
  • Inventory management
  • Exceptional customer service
  • Customer service

Language Skills

Fluent in both English and Spanish.

Timeline

Server

Meraki Juice Kitchen
12.2023 - Current

Assistant Manager

Celis Produce
11.2020 - 12.2023

Shift Leader

Piccolo Gelato
10.2019 - 11.2022

Associate of Arts - Business Management

Palm Beach State College

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