Alejandra Osorio Guadalupe
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Sales Associates
Spencer's
09.2021 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Tatoo Artist
Fine Ink Academy - Bodart
Orlando, FL10.2024
Skills
- Customer Needs Assessment
- Excellent People Skills
- Cash Handling Accuracy
- Teamwork and Collaboration
- Cash Register Operation
- Reliable and Punctual
- Customer Service
- Bilingual (English and Spanish)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associates
Spencer's
09.2021 - Current
Tatoo Artist
Fine Ink Academy - Bodart