ALEJANDRA POSADA
Queens,NY
Summary
Hardworking and adaptable team player with experience in the fine dining industry. Drawing from my background in aviation, I thrive in fast-paced, high-pressure environments and am a quick learner, able to adapt to new situations with ease. Focused on exceeding guest expectations, I deliver exceptional service with efficiency. Known for my strong teamwork, proactive problem-solving, and ability to maintain an organized and positive work environment.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
SERVER ASSISTANT
Scarpetta
New York
05.2022 - Current
- Greeted guests promptly with a friendly, professional demeanor and provided detailed menu knowledge to enhance the dining experience
- Accurately took food and beverage orders, ensuring attention to special dietary needs and allergy requirements
- Delivered food and drinks in a timely and efficient manner while maintaining high standards of presentation and service
- Maintained clean and organized dining areas by resetting tables, restocking server stations, and assisting in general sanitation duties
- Assisted with food running and guest requests to enhance overall dining satisfaction
- Helped maintain a polished, professional dining environment aligned with brand standards
SERVER
Casa del Sabor
New York
03.2024 - 02.2025
- Provided attentive, friendly service to guests in a busy local restaurant
- Took and entered orders accurately, managed table flow, and ensured timely delivery of food and beverages
- Resolved guest concerns promptly, ensuring a positive dining experience
- Collaborated with kitchen and front-of-house staff to maintain smooth operations during peak hours
SERVER/ CASHIER
Leidylicious Cakes
New York
06.2024 - 12.2024
- Greeted guests with a friendly and professional attitude
- Took customer orders and accurately entered them into the POS system
- Prepared food and drink orders efficiently and ensured order accuracy
- Set up the store each shift, including stocking supplies and organizing workstations
- Packed and labeled delivery orders for on-time and correct dispatch
Education
ART PORTFOLIO/ PHOTOGRAPHY - Photography
PI Art Center
New York 09.2023 - Current
ENGLISH AS A SECOND LANGUAGE -
Zoni Language Center
New York 08.2022 - 08.2023
FLIGHT DISPATCHER - Aviation
Academia Antioqueña De Aviación
Colombia 01.2010 - 07.2011
Skills
- Native Spanish Speaker
- Creative Thinking
- Team Building
- Customer Service
- Adaptability
- Problem-Solving
- Creativity
- Decision Making
Timeline
SERVER/ CASHIER
Leidylicious Cakes
06.2024 - 12.2024
SERVER
Casa del Sabor
03.2024 - 02.2025
ART PORTFOLIO/ PHOTOGRAPHY - Photography
PI Art Center
09.2023 - Current
ENGLISH AS A SECOND LANGUAGE -
Zoni Language Center
08.2022 - 08.2023
SERVER ASSISTANT
Scarpetta
05.2022 - Current
FLIGHT DISPATCHER - Aviation
Academia Antioqueña De Aviación
01.2010 - 07.2011
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