Alejandra Romero
San Francisco,CA
Summary
Reliable Cafe Worker serving customer needs in [Type] environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual, and approachable. Driven Busser with [Number] years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Fast and pleasant Restaurant Busser comfortable working in fast-paced dining rooms. Skilled at providing quick table turnovers and service staff assistance. Dedicated to supplying guests with clean, comfortable dining experiences. Ambitious Restaurant Busser aiding in all aspects of dining room operation. Rapidly clears tables and disposes of food waste. Knowledgeable in all phases of setup and maintenance.
Overview
4
4
years of professional experience
Work History
Restaurant Busser/Food Runner
The Grove Restaurant
San Francisco, CA
10.2021 - Current
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
Food Runner
El Milagro Restaurante
Cloverdale, CA
04.2020 - 09.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
Hostess
The Eagle Cafe
San Francisco, CA
05.2019 - 03.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Busser/Food Runner
Supreme Crab & Seafood
San Francisco, CA
01.2019 - 02.2020
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
Education
Bachelor's - Laws
Uclah
Pachuca08.2020
Skills
- Physical Stamina
- Quality Assurance
- Beverage Making and Delivery
- Service-Oriented
- Food Service
Timeline
Restaurant Busser/Food Runner
The Grove Restaurant
10.2021 - Current
Food Runner
El Milagro Restaurante
04.2020 - 09.2021
Hostess
The Eagle Cafe
05.2019 - 03.2020
Busser/Food Runner
Supreme Crab & Seafood
01.2019 - 02.2020
Bachelor's - Laws
Uclah