Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALEJANDRA ROSAS

Phoenix,USA

Summary

Dependable Hand Packer with strong physical stamina and a proven ability to thrive in high-volume environments. Expertise in enhancing production efficiency and improving customer satisfaction through effective teamwork and communication. Background includes management, customer service in retail banking, parcel delivery operations, and inventory management.

Overview

11
11
years of professional experience

Work History

Fulfillment Associate/Logistics/ Skims Support

Nordstrom
Scottsdale, USA
10.2019 - Current
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Cross-trained new associates on picking and filling orders for warehouse products.
  • Unloaded incoming trucks and properly staged inventory for processing.
  • Drove customer satisfaction by successfully completing all returns within Timeframe timeframe from receipt in fulfillment department.

Key Holder

Charlotte Russe
Scottsdale, USA
08.2018 - 01.2019
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Sales Associate

Charlotte Russe
Scottsdale, USA
04.2015 - 08.2018
  • Organized racks and shelves to enhance store appeal, engage customers, and promote featured merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in locating products and checked inventory system for availability at other locations.
  • Addressed customer inquiries about sizing, accessories, and care instructions for merchandise.

Education

Florence Crittenton Academy
Phoenix, AZ

Skills

  • Fulfillment Processing
  • Inventory management
  • Quality control
  • Work Prioritization
  • Team Leadership
  • Teamwork and Collaboration
  • Customer Service
  • Excellent Communication

Languages

Spanish, Native or Bilingual

Timeline

Fulfillment Associate/Logistics/ Skims Support

Nordstrom
10.2019 - Current

Key Holder

Charlotte Russe
08.2018 - 01.2019

Sales Associate

Charlotte Russe
04.2015 - 08.2018

Florence Crittenton Academy
ALEJANDRA ROSAS