Alejandra Ruiz
Cypress,TX
Summary
Dynamic and results-driven professional seeking a challenging role in a reputable firm that prioritizes growth and innovation. Eager to leverage existing skills while embracing opportunities for new abilities within a collaborative environment that fosters teamwork and synergy. Committed to driving organizational goals through a proactive and adaptable approach, ensuring impactful contributions to team success. Passionate about continuous learning and professional development, thriving in fast-paced settings that encourage creativity and initiative, ultimately aiming to elevate both personal and organizational achievements.
Overview
25
25
years of professional experience
Work History
REMOTE Licensed Insurance Underwriter- Department Manager
Georgia Stern Insurance Brokerage (Vensure HR)
Cypress, TX
01.2021 - Current
- Insurance manager leads the team of underwriting professionals and oversees their work.
- Build and maintain new relationship contracts with new agencies that are newly appointed in different States.
- Transportation Underwriter oversees the elevation, selection, acceptance, rejection, pricing, and servicing of commercial trucking policies within accepted company procedures and guidelines.
- Maintains productive agency relationships and manages agency profitability within assigned areas.
- Will use knowledge and independent judgment to determine eligibility of risks when compared to guidelines of programs available.
- Responds to questions from agents and insureds received via telephone, email, mail, and fax.
- Responsible for the management, profitability, and growth (written premium) of assigned trucking accounts.
- Review and analyze insurance applications and documentation to determine risk acceptability in accordance with company guidelines and standards.
- Recommends appropriate premiums and coverages following risk analysis and supported by applicant’s documentation, business factors and competitive situations.
- Prepares written communication on adverse underwriting decisions, proposals, referrals, rate appeals, underwriting requirements, submission status and declinations.
- Build productive and positive relationships with appointed agents.
- Manage multiple-line business account underwriting up to approved underwriting authority level.
- Manage and ensure annual renewals are kept every year to insure our clientele database.
Housing Program Manager
Echo Fair Housing
Hayward, CA
01.2020 - 01.2021
- Counsel and interview clients with respect to their overall financial situation as it relates to home ownership, budgeting, debt reduction, credit rebuilding and education.
- Create a budget and a detailed action plan for all clients.
- Adhere to all guidelines related to the confidentiality of client records and information and requirements per the HUD Housing Counseling Handbook and National Industry Standards for Homebuyer Education and Counseling.
- Proactively manage workload, calendar and client appointments to help meet the goals of the organization and serve the client effectively.
- Assist with facilitating education workshops, including scheduling, marketing, and procuring speakers.
- Build relationships with lenders, realtors, and other professionals to develop referral sources.
- Conduct community outreach to meet program goals.
Licensed Insurance Agent/ Underwriter
Global Hawk Insurance Services
Livermore, CA
01.2013 - 01.2020
Personnel Manager/ Payroll Administrator
Select Staffing
San Leandro, CA
01.2012 - 01.2013
Qualification Specialist/ Payroll Supervisor
Staff Chex Inc.
Hayward, CA
01.2011 - 01.2012
Career Services/ Placement Coordinator/ Student Services Coordinator
Institute for Business & Technology
Santa Clara, CA
01.2009 - 01.2011
Externship Supervisor/ Student Services/ Administrative Coordinator
Institute of Medical Education
Oakland, CA
01.2007 - 01.2009
Loan Processor/ Receptionist/ Administrative Assistant
American Homes & Genesis Financial
Union City, CA
01.2004 - 01.2007
Receptionist/ Insurance Agent/ Administrative Assistant
Dollar Insurance
Oakland, CA
01.2004 - 01.2005
Customer Service Representative
Hallmark Aviation Service
San Bruno, CA
01.2001 - 01.2004
Education
Bachelor’s degree - Science in Criminal Justice & Business Administration
University of Phoenix
San Jose, CA01-2013
High School Diploma - undefined
Sunset High School
Hayward, CA01-2008
Skills
- Foster positive relationships with agents and clients
- Oversee multi-line business account underwriting
- Proficient in Applicant Tracking System Temps Plus
- Strong relationship management skills
- Proactive team player
- Dependable and detail-oriented
- Skilled in Microsoft Office Suite
- Proficient in Campus Vue ATS
- Proactive problem-solving
- Effective planning skills
- Effective independent operation in fast-paced settings
- Effective prioritization and multitasking
- Fluent in English and Spanish
- Time Matrix payroll management
- Proficient in applicant tracking systems
- Proficient in Payroll System Time Matrix 2000 & 4000
Certification
- California P&C Insurance Agent/Broker Licenses
- California (Resident License- License Number #0M74011-ACTIVE)
- Texas (Non-Resident-License Number #3014321- ACTIVE)
- Florida (Non-Resident- License Number #O106107- ACTIVE)
- New Jersey (Non-Resident- License Number #3002502160-ACTIVE)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
REMOTE Licensed Insurance Underwriter- Department Manager
Georgia Stern Insurance Brokerage (Vensure HR)
01.2021 - Current
Housing Program Manager
Echo Fair Housing
01.2020 - 01.2021
Licensed Insurance Agent/ Underwriter
Global Hawk Insurance Services
01.2013 - 01.2020
Personnel Manager/ Payroll Administrator
Select Staffing
01.2012 - 01.2013
Qualification Specialist/ Payroll Supervisor
Staff Chex Inc.
01.2011 - 01.2012
Career Services/ Placement Coordinator/ Student Services Coordinator
Institute for Business & Technology
01.2009 - 01.2011
Externship Supervisor/ Student Services/ Administrative Coordinator
Institute of Medical Education
01.2007 - 01.2009
Loan Processor/ Receptionist/ Administrative Assistant
American Homes & Genesis Financial
01.2004 - 01.2007
Receptionist/ Insurance Agent/ Administrative Assistant
Dollar Insurance
01.2004 - 01.2005
Customer Service Representative
Hallmark Aviation Service
01.2001 - 01.2004
High School Diploma - undefined
Sunset High School
Bachelor’s degree - Science in Criminal Justice & Business Administration
University of Phoenix