Alejandra Sanchez
North Richland Hills
Summary
Detail-oriented Backend Underwriter Mortgage Loan Analyst with 8+ years of experience in loan servicing, document verification, and backend mortgage operations. Proven ability to manage high-volume pipelines, ensure compliance, and deliver accurate loan documentation for underwriting and closing. Bilingual in English and Spanish with strong organizational, analytical, and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Backend Underwriter
Rocket Mortgage (Formerly Bayview Loan Servicing)
04.2017 - Current
- Reviewed and analyzed residential mortgage loan files to assess borrower eligibility, creditworthiness, and compliance with agency, investor, and company underwriting guidelines.
- Evaluated income, assets, employment, credit reports, and financial documentation to determine loan quality and identify potential risk factors.
- Conducted comprehensive file audits to ensure accuracy, completeness, and adherence to underwriting standards prior to final approval and closing.
- Analyzed complex loan scenarios, including adjustable-rate mortgages (ARM), balloon loans, and other specialized mortgage products.
- Detected and resolved documentation deficiencies, credit concerns, and underwriting conditions while maintaining regulatory compliance.
- Collaborated with loan processors, closers, and operations teams to clear conditions and facilitate timely loan funding.
- Utilized mortgage servicing and loan management systems, including CMOD, Remedy, LSAMS, and iAssist, to review loan data and support underwriting decisions.
- Maintained exceptional accuracy and productivity while managing a high-volume pipeline in a fast-paced mortgage environment.
- Ensured compliance with federal lending regulations, investor requirements, and internal quality control standards.
- Supported risk mitigation efforts by identifying inconsistencies, calculating borrower qualification factors, and validating loan documentation.
ED Technician (Night Shift)
Baylor Medical Center – Irving, TX
Irving, TX
08.2016 - 07.2017
- Assisted nurses with patient care, examinations, and emergency procedures.
- Recorded vital signs, patient data, and clinical observations.
- Performed EKGs and supported emergency department operations.
- Assisted with patient admissions and discharges.
Phone Banker II
Wells Fargo – Southlake, TX
Southlake, TX
09.2015 - 04.2016
- Handled high volume inbound/outbound calls (100+ daily).
- Assisted customers with account servicing, payment arrangements, and credit guidance.
- Provided bilingual support (English/Spanish).
- Met and exceeded performance and call metrics.
Customer Service / Data Entry Clerk
Equifax Verification Services
09.2013 - 08.2015
- Conducted employment and mortgage verifications.
- Managed high-volume data entry and customer calls.
- Consistently exceeded call and productivity goals.
- Scheduled callbacks and maintained accurate records.
Education
GED - undefined
Associate of Science - Business
Tarrant County College
Skills
- Achieved seamless backend underwriting for mortgage loans, enhancing approval rates
- Delivered precise mortgage loan analysis and servicing, contributing to client satisfaction
- Executed thorough document verification and compliance for loan modifications and closings, reducing errors
- Implemented effective risk review protocols and file auditing measures
- Resolved cmod remedy issues within LSAMS and iAssist, improving turnaround time
- Maintained accurate data entry and effective pipeline management, leading to enhanced productivity
- Utilized bilingual proficiency in English and Spanish to broaden client engagement
- Processed high volumes of transactions with exceptional accuracy, minimizing discrepancies
Timeline
Backend Underwriter
Rocket Mortgage (Formerly Bayview Loan Servicing)
04.2017 - Current
ED Technician (Night Shift)
Baylor Medical Center – Irving, TX
08.2016 - 07.2017
Phone Banker II
Wells Fargo – Southlake, TX
09.2015 - 04.2016
Customer Service / Data Entry Clerk
Equifax Verification Services
09.2013 - 08.2015
GED - undefined
Associate of Science - Business
Tarrant County College