ALEJANDRA SANCHEZ-RAMOS
Caseyville,IL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Background includes working in environments to perform document and verbal translation services. Excellent listening and communication skills with organized and systematic approach. Delivers high level of accuracy in spanish to english translations.
Overview
7
7
years of professional experience
Work History
Roofing Contractor
UNLIMITED ROOFING LLC
CASEYVILLE, IL
08.2019 - Current
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Managed and completed paperwork and overall office administration operations.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
- Worked closely with coworkers to strategically plan for company growth.
- Authored clear and professional business documents.
- Drafted agendas, recorded minutes and created documents for meetings.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Insurance Agent
BRAVOS INSURANCE
FAIRMOUNT CITY, IL
07.2017 - 07.2019
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Provided verbal summaries of non-English documents for immediate use.
- Replicated flow, style and overall meaning of original texts.
- Translated documents in english and spanish.
- .Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding.
- Attended training programs to improve professional knowledge and interpretation skills.
Restaurant Waiter
El Torero Mexican Restaurant
Granite City, IL
08.2013 - 01.2016
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
COLLINSVILLE HIGH SCHOOL
Collinsville, IL05.2014
Skills
- Self-motivated professional
- Flexible & Adaptable
- Customer Service
- Good listening skills
- Responsible
- Interpersonal Communication
- Valid Driver's License
- Team Leadership
- Multiple Priorities Management
- Excellent Communication
- Time Management
- Social Support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Roofing Contractor
UNLIMITED ROOFING LLC
08.2019 - Current
Insurance Agent
BRAVOS INSURANCE
07.2017 - 07.2019
Restaurant Waiter
El Torero Mexican Restaurant
08.2013 - 01.2016
High School Diploma -
COLLINSVILLE HIGH SCHOOL
Similar Profiles
Karim PortelaKarim Portela
Project Manager / Real Estate Broker Associate at Building Unlimited Roofing & Solar Inc.Project Manager / Real Estate Broker Associate at Building Unlimited Roofing & Solar Inc.
Mia BaileyMia Bailey
Cashier/Front of house at TASTE Unlimited LLCCashier/Front of house at TASTE Unlimited LLC
ANDREA RIESANDREA RIES
Office Assistant & Design Laborer at Designs Unlimited LLCOffice Assistant & Design Laborer at Designs Unlimited LLC