Alejandra Shamulzai
Tulsa,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Waitress
IHOP
01.2020 - 04.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
High School Diploma -
Booker T Washington High School
Tulsa, OK05.2019
Skills
- Customer Service
- Order Accuracy
- Safe Food Handling
- Dining Area Maintenance
- Team Collaboration
- Food Safety Understanding
- Accurate Money Handling
- Menu Memorization
- Safety and Sanitation
Languages
Spanish
Native or Bilingual
Timeline
Waitress
IHOP
01.2020 - 04.2021
High School Diploma -
Booker T Washington High School