Alejandra Solano Negrete
General Manager
Sun City,AZ
Summary
Results-driven General Manager with 3 years of experience leading cross-functional teams and driving business growth. Proven track record of business increasing revenue and client satisfaction, great experience in expanding social media presence and developing marketing strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
Body & Soul Massage Therapy
11.2021 - Current
- Led team of 40+ employees across three departments at two locations, ensuring seamless operations and exceptional customer service.
- Achieved 15% increase in yearly revenue in 2023 through strategic marketing initiatives and team leadership.
- Helped manage Instagram account and created first reel to reach over 176,000 views.
- Trainer over 20 employees in Massage Therapy, Medical Aesthetics and Front desk over period of 10 months.
- In charged of payroll, scheduling, transactions and collections.
- Wrote and created our marketing email campaigns.
- Collaborated on website development and wrote service descriptions for some of our services.
- Monitored, wrote and managed Google Reviews, resulting in clients taking down negative reviews or re considering a positive review instead.
- Great relationship with all staff members, clients and owner of the company.
Education
Associate of Applied Science - Civil Engineering
Humber Collage
Toronto, ONSkills
- Social Media Management
- Time Management
- Marketing Strategy
- Exceptional Writing Skills
- Google Reviews Management
- Microsoft Office
- Canva
- Massage Therapy Knowledge
- Aesthetics Knowledge
- iS Clinical Product Knowledge
- PCA Skin Knowledge
Certification
- Certified in TriLipo and Tripollar Technology
- Certified Pollogen Professional
- Certified Dermaroller Professional
- Certified and Approved OxyGeneo Treatments
- Certified in Clarity by Lutronic Laser Hair Removal (Dual-Wavelengths)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Preference
Work Type
Full TimeWork Location
HybridTimeline
General Manager
Body & Soul Massage Therapy
11.2021 - Current
Associate of Applied Science - Civil Engineering
Humber Collage
- Certified in TriLipo and Tripollar Technology
- Certified Pollogen Professional
- Certified Dermaroller Professional
- Certified and Approved OxyGeneo Treatments
- Certified in Clarity by Lutronic Laser Hair Removal (Dual-Wavelengths)
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