Alejandra Torres
Long Beach,California
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant / Medical Transcriptionist
Coast City Medical Group
Long Beach, CA
11.2022 - Current
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Documented notes during patient visits.
- Organized patient charts before each day's clinic sessions began.
- Assisted back office patient processes to reduce office wait times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Organized charts, documents and supplies to maintain team productivity.
- Performed administrative duties such as filing, faxing, data entry. as necessary.
- Translated medical jargon and short-hand data into correct terminology.
- Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
Sale Associate
Vans (VF Company)
Long Beach, California
08.2020 - 10.2022
- Learned about the products being sold
- Handled cash transactions
- Provided excellent customer satisfaction through high-quality service, cleaning, and stocking
- Listened to clients and devised solutions to meet their requirements
- Increased customer loyalty by resolving issues and meeting customer orders.
Sale Associate
Vans (VF Company)
Fayetteville, North Carolina
08.2018 - 02.2020
- Created and updated signage to promote new products and price changes
- Handled cash transactions
- Provided excellent customer satisfaction through high-quality service, cleaning, and stocking
- Increased customer loyalty by resolving issues and meeting customer orders.
Supervisor
WSS
Compton, California
11.2014 - 11.2017
- Helped with manufacturing, safety, inventory control, and process implementation in all areas
- Was in charge of overseeing job sites and ensuring that all project specifications were met
- Used leadership and problem-solving skills to keep the team efficient and organized
- Worked as a key holder to ensure store opening and closing
- Tracked shipment information, investigated and resolved customer complaints, processed paperwork, and planned schedules.
Teacher Assistant (Volunteer)
Signal Hill Elementary School
Signal Hill, California
- Kept classroom clean and organized
- Assisted teachers in planning and organizing activities
- Distributed learning materials and provided one-on-one or small group assistance to students
- Assisted teachers and provided clerical support.
Education
Medical Assistant -
California Healing Arts College
Carson, CA11.2022
Medical Terminology -
California Medical Training Center
Long Beach, CA05.2022
Diploma -
Millikan High School
Long Beach, CA06.2014
Associate of Science - Diagnostic Medical imaging (Radiology & X-Ray)
Long Beach City College
Long Beach, CASkills
- Medical Terminology
- Data Entry
- Electrocardiography (EKG)
- Patient Scheduling
- Certified in Basic Life Support (BLS)
- Electronic Medical Records
- Transcription
- ICD-9 Coding
- Information Inputting
- Taking Vitals
Certification
- Basic Life Support (BLS)
- Medical Terminology
- Medical Assistant Certification
- Business Digital Literacy Certification
Accomplishments
- Phi Theta Kappa Honor Society
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant / Medical Transcriptionist
Coast City Medical Group
11.2022 - Current
Sale Associate
Vans (VF Company)
08.2020 - 10.2022
Sale Associate
Vans (VF Company)
08.2018 - 02.2020
Supervisor
WSS
11.2014 - 11.2017
Teacher Assistant (Volunteer)
Signal Hill Elementary School
Medical Assistant -
California Healing Arts College
Medical Terminology -
California Medical Training Center
Diploma -
Millikan High School
Associate of Science - Diagnostic Medical imaging (Radiology & X-Ray)
Long Beach City College