Alejandra Tzoc
Houston
Summary
Dedicated Medical Assistant with a strong background in patient care, operational efficiency, and excellent communication skills. Proven team player with a commitment to providing high-quality support to healthcare teams and patients. Seeking to leverage my skills in a collaborative and dynamic medical environment.
Overview
8
8
years of professional experience
Work History
Concierge
David Yurman
Houston
10.2025 - 01.2026
- Greeted clients with exceptional hospitality, creating a personalized luxury shopping experience.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Offered refreshments and personalized accommodations to enhance the in-store client experience.
- Assisted with gift wrapping, special orders, repairs, and client follow-up to ensure complete customer satisfaction.
Medical Assistant/Insurance Verification
Memorial Womens Specialists
Houston
12.2020 - 05.2025
- Scheduled patient appointments via phone and in-person, ensuring accurate and efficient scheduling.
- Provided injections, medications, and treatments per physician directives.
- Managed patient registration, insurance verification, and form completion, streamlining operational processes.
- Delivered exceptional communication while answering patient inquiries and coordinating care.
Waitress
Saltgrass Steakhouse
Houston
08.2017 - 03.2020
- Ensured timely delivery of meals and beverages while maintaining high standards of guest satisfaction.
- Maintained detailed knowledge of menu items, daily specials, and promotions to enhance the guest experience.
- Assisted with opening and closing duties, including stocking supplies, cleaning workstations, and preparing the dining room.
- Built rapport with guests to encourage repeat business and maintain high customer satisfaction.
Education
Medical Assistant Certification -
Pima Medical Institute
Houston, TXHigh School Diploma -
Harmony School Of Advancement
Houston, TXSkills
- Computer literacy
- Excellent Time Management
- Problem solving
- Adaptability
- Coachable
- Personable
Languages
- English
- Spanish
Timeline
Concierge
David Yurman
10.2025 - 01.2026
Medical Assistant/Insurance Verification
Memorial Womens Specialists
12.2020 - 05.2025
Waitress
Saltgrass Steakhouse
08.2017 - 03.2020
Medical Assistant Certification -
Pima Medical Institute
High School Diploma -
Harmony School Of Advancement